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Erik Favela

Overview Reviews (92) Inventory (377)

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Erik Favela

Erik Favela | Page 9

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.6

92 Reviews

Overview Reviews (92) Inventory (377)

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.6

92 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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92 Reviews of Erik Favela

December 14, 2025

Dealership Rating

Employee Rating

I'll never go back again. I had to wait for over an hour for an oil change. Why did I have to make an appointment. And then I get a wishlist of repairs I supposedly need addin I had to wait for over an hour for an oil change. Why did I have to make an appointment. And then I get a wishlist of repairs I supposedly need adding up to $5k. More

by kfrancsis731

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 19, 2025 -

Patrick Hyundai responded

Thank you for your review, and we appreciate the feedback as it helps us understand where we can improve. We deeply apologize for your experience, and your concerns are valid. Our goal is to provide transparency and customer satisfaction, and we regret that it seems we fell short with your visit. We would love the opportunity to make things right, so please feel free to reach out to us via call or text with any questions or concerns you may have! - Patrick Dealer Group Customer Relations Team

December 13, 2025

Dealership Rating

Employee Rating

Smooth and excellent Erik was professional, explain all the details and made a few suggestions. World class service. I travel from Skokie to this place because of the service having a dealership near me. T the details and made a few suggestions. World class service. I travel from Skokie to this place because of the service having a dealership near me. That says it all. More

by prtopaz72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Dec 19, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that Erik was excellent, and that the service you received was professional and informative! Our goal is to provide a transparent and seamless experience from start to finish, and we're so glad we could do that for you! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 11, 2025

Dealership Rating

Employee Rating

We are very happy with our Santa Fe, and with the service we receive. Thanks we receive. Thanks More

by NOMAIL5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you are happy with your Santa Fe and that the team provided you with excellent service. Our goal is to make every visit seamless and satisfying, and we're so glad we hit the mark wit yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 05, 2025

Dealership Rating

Employee Rating

Great service They do a great job every time I visit Would recommend them to everyone Would recommend them to everyone More

by hhernandez1964

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Dec 12, 2025 -

Patrick Hyundai responded

Thank you so much for your 5 star review! We are so glad to hear that the team does a great job every time, and that you would recommend! Our goal is to provide a transparent and seamless experience from start to finish, and we're glad that we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 30, 2025

Dealership Rating

Employee Rating

Quick, efficient, and helpful No initial problems with my vehicle after being serviced, so I assume they did a good professional job. vehicle after being serviced, so I assume they did a good professional job. More

by Ehern1147

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Dec 02, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the team was efficient with service on your vehicle! Our goal is transparency and efficiency and we are so glad that we were able to provide that for you! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 29, 2025

Dealership Rating

Employee Rating

The service department was able to get my car in on short notice and completed the repairs in a timely manner. notice and completed the repairs in a timely manner. More

by LSONDGEROTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so gad to hear that the service department was able to get you in on short notice. Our goal is a seamless and stress free experience, and we are so glad that we were able to provide that to you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 26, 2025

Dealership Rating

Employee Rating

Efficient, timely, and care The experience at Patrick Hyundai is always a pleasant one with fast, efficient service done with care. Hyundai is always a pleasant one with fast, efficient service done with care. More

by aupatel85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad that the team was able to provide you with such excellent and careful service! Our goal is to provide a seamless and pleasant experience with every visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 26, 2025

Dealership Rating

Employee Rating

They always take care of me! Am very happy! Great service great employees a wonderful experience Am very happy! Great service great employees a wonderful experience More

by MAXSTOCK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you are happy, and that the team was able to provide you with such a wonderful visit. Our goal is to provide an exceptional customer experience every time, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 25, 2025

Dealership Rating

Employee Rating

Ive used them for work for many years. Excellent service Coffee is the bestest too Excellent service Coffee is the bestest too More

by boba3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We're glad that the team provided you with excellent service. Our goal is to provide an exceptional customer experience from start to finish, and we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 22, 2025

Dealership Rating

Employee Rating

All went great. Would’ve liked a little more information on the findings of what was causing the noise in my car, but other than that it was great. Would’ve liked a little more information on the findings of what was causing the noise in my car, but other than that it was great. More

by moniquec

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Schulz

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We're glad that the team was able to provide great service for you. Our goal is to provide a stress free service experience for every customer. Additionally, we appreciate the feedback, as transparency is important to us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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