Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
359 Reviews
4.8

359 Reviews

Write a Review

359 Reviews of Erik Fernandez

October 03, 2025

Dealership Rating
Employee Rating

Albert I arranged everything and had me in and out in no time. Always a pleasure dealing with Albert. Erick was very informative and kept me notified of the process. More

by DANSABAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Williamson Cadillac responded

Albert and Erick’s teamwork made your visit smooth and efficient, just as it should be. Thank you for recognizing their dedication and for always being a pleasure to serve.

October 02, 2025

Dealership Rating
Employee Rating

Thank you Erik for your attentive and great service. 10/10 would recommend for service and warranty issues. More

by Ks305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Williamson Cadillac responded

Thanks so much for the glowing review! Erik takes great pride in providing attentive service, and we’re thrilled to hear he delivered a 10/10 experience for your service and warranty needs. We appreciate your recommendation!

October 01, 2025

Dealership Rating
Employee Rating

This dealer provided good service and the stadd was great but the only thing i am unsatisfied with was the rent of the car More

by victoriafarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Williamson Cadillac responded

We’re happy Erik and the team delivered great service, though we regret the rental didn’t meet expectations. Your input helps us improve and we hope to make your next visit even better.

September 30, 2025

Dealership Rating
Employee Rating

The sales department is good. Service not so much. I was charged $3000.00 and the repair was not fixed. Took vehicle back and they determined the battery was causing the problem. More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Sanchez

Oct 01, 2025

Williamson Cadillac responded

Thank you for your honest review—we regret the inconvenience and are committed to reviewing the situation thoroughly. Please reach out so we can explore a resolution together.

Oct 03, 2025

B-DLERNER responded

Tell me how you would like me to respond to this. I would like some resolution to this incident.

September 26, 2025

Dealership Rating
Employee Rating

Great customer service from Alberto. Truly a genuine and honest salesman. Very honest and lots attention to detail. More

by DANSABAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

Williamson Cadillac responded

Thank you for the kind words! Alberto’s honesty and attention to detail truly set him apart. We’re lucky to have him on our team!

September 13, 2025

Dealership Rating
Employee Rating

Williamson has always been Top Notch! Beautiful Dealership. Service Department is Awesome! Erik Fernandez went above and beyond to make sure Everything was done to my Satisfaction and of More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

We’re honored by your continued trust, Laurie. Erik and the team are thrilled to have delivered the attentive care you deserve.

September 13, 2025

Dealership Rating
Employee Rating

Excelente ,la atencion el servicio los trabajadores todo es de primera calidad.Richard es un excelente trabajador More

by YURIT_FONSECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

Gracias por tu elogio, Yurit. Nos alegra saber que Richard y el equipo te brindaron una experiencia de primera.

September 02, 2025

Dealership Rating
Employee Rating

Excellent, professional, recommended I will recommend the dealer to everyone, very professional team Fast service More

by AMARRERO73
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Sep 03, 2025

Williamson Cadillac responded

Thank you for your enthusiastic recommendation- it means a great deal to our team. We’re proud to offer fast, professional service and are honored to have earned your trust.

August 15, 2025

Dealership Rating
Employee Rating

This dealership does good work and fixed my car when I had a warranty claim More

by marlins702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Aug 20, 2025

Williamson Cadillac responded

We’re glad we could resolve your warranty claim efficiently. Your trust in our workmanship means a lot.

August 15, 2025

Dealership Rating
Employee Rating

No sé porque todavía no me han dicho nada ni me an entregado el carro More

by DIGNASOSA
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Lamentamos la falta de información y entendemos tu frustración. Estamos revisando tu caso para darte una respuesta lo antes posible.

1
...

Dealership Inventory (362 Vehicles)

new 2025 Cadillac XT6 car, priced at $55,290
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $65,140
2025 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Cadillac Escalade ESV car
2024 Cadillac Escalade ESV
used
Dark Moon Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Chevrolet Tahoe car, priced at $55,895
2023 Chevrolet Tahoe
used
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac Escalade IQL car, priced at $156,790
2026 Cadillac Escalade IQL
new
Black Cherry Tintcoat exterior
Unknown
All-wheel Drive
used 2024 Buick Encore GX car, priced at $25,895
2024 Buick Encore GX
used
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive