Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 36

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

January 15, 2021

Dealership Rating
Employee Rating

They didn’t do absolutely anything to the vehicle to fix it they probably drove the car because they actually did and they claim they couldn’t find anything wrong with it also I personally today went to cha More

by ARTUROBONVECCHIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jan 21, 2021

Williamson Cadillac responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 09, 2021

Dealership Rating
Employee Rating

I was recommended to Mr. Prado at the service department by a friend that had an awesome experience there. When I arrived at the service department I was treated with great respect from all the staff. Mr. P More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Jan 12, 2021

Williamson Cadillac responded

Hi Luis, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Dealership Rating
Employee Rating

Erik the service writer always makes sure everything is perfect! I highly recommend him and the Williamson Service Department! They do a great job and will keep using them! More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang

Jan 08, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

Dealership Rating
Employee Rating

Great Service, on excellent and excellent automobile makes for a great satisfaction this is why we bought at Williamson our second car I am GMC Arcadia, We must recommend very specially Williamson. More

by faguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 18, 2020

Dealership Rating
Employee Rating

Great customer service, they truly treat you like family, everyone is genuine towards assisting and making the overall experience an outstanding experience and a very clean facility. More

by ROBERTSRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma, Ricardo Robinson , Rene Roberts

Dec 22, 2020

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Dealership Rating
Employee Rating

Me encanto el buen trato y la rapidez con que me atendieron, muy profesionales, y con mucha organizacion, me gustaria regresar a ese dealer,recomendado al 100%. More

by Marlen Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Rolando Pardo , Eddie DeArmas, Carlos Gomara

Dec 15, 2020

Williamson Cadillac responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincaramente, Jeff Rogers - jrogers@wagmiami.com

November 28, 2020

Dealership Rating
Employee Rating

I was very happy with the service, Very pleased with the professionalism and customer service thank you, Erik has always been very helpful and friendly More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

Dealership Rating
Employee Rating

I always receive a top notch service but I mean for my vehicle the SRX!!! I am treated well by staff-I have the highest regards More

by MRDELREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Rolando Pardo , Carlos Gomara, Skip Moosang

Dec 02, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

Dealership Rating
Employee Rating

Service department is excellent. Attention from the service advisor was above and beyond all my expectations. I would certainly recommend them to any and all. More

by ROLANDOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Dec 02, 2020

Williamson Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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