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Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 7

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

May 28, 2025

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Employee Rating

I arrived a little early and truck was taken right on time and finished in a reasonable amount of time. Pleasant wait. More

by WARNACK
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Recommend Dealer
Yes
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May 29, 2025

Williamson Cadillac responded

It makes us so happy to know that your service was handled promptly and smoothly! Thank you for sharing your experience; we truly appreciate your support.

May 20, 2025

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Employee Rating

Erick, in service dept, was very helpful. He kept me up to date with time, thank Erick for your amazing customer service!!! More

by TCABRERA0284
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Service Communication
Recommend Dealer
Yes
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May 20, 2025

Williamson Cadillac responded

Thank you so much for your positive review. We are so glad that Erik was able to provide helpful service and keep you updated while your vehicle service was being rendered. We will surely pass your kind words along to Erik.

May 08, 2025

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Employee Rating

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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May 09, 2025

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

May 01, 2025

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Excelente Service and very friendly! The best!!! Will definetely buy my next vehicle with Williamson! More

by ggatlin01
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Recommend Dealer
Yes

Other Employees Tagged: Fede Prudhomme

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May 02, 2025

Williamson Cadillac responded

Thank you for your amazing feedback! We're so happy to hear that you had a great experience with our team. Providing excellent service and a friendly atmosphere is what we strive for, and we’re thrilled that you plan to purchase your next vehicle with Williamson Cadillac. We look forward to assisting you when the time comes!

March 27, 2025

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Employee Rating

Excellent service and speed, excellent attention from the staff working at the dealership, very good attention from Mr. Erik More

by Acadia Denali
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Mar 28, 2025

Williamson Cadillac responded

Thank you! We’ll pass your kind words to Erik!

March 27, 2025

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Employee Rating

Everyone is always so friendly and very helpful answering all of my questions. Erik is always great taking care of me when i take my car in! More

by Th1027
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Recommend Dealer
Yes
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Mar 28, 2025

Williamson Cadillac responded

We’re happy to hear Erik and the team took great care of you!

March 26, 2025

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Employee Rating

Eric is a pleasure to deal with and so is his manager Rolando. You always get great customer service here and it’s a comfortable environment while you wait. More

by M.Holzli
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

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Apr 01, 2025

Williamson Cadillac responded

Thank you for your kind words; our team really appreciates your positive feedback. We look forward to servicing your vehicle again soon.

March 26, 2025

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Service was fast, and it took exactly the amount of time that I was told. More

by FEDERICO.GRIMM
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Recommend Dealer
Yes
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Apr 01, 2025

Williamson Cadillac responded

Your satisfaction is our top priority. Thank you for your feedback!

March 10, 2025

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Excellent service. They are thorough when going over services needed for my vehicle. I usually service my vehicle on Saturdays when it's time. More

by Ricquel
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Recommend Dealer
Yes
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March 04, 2025

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Employee Rating

Cadillac illegally changed what is included in a Power Train warranty after car was purchased. Had to fight to get repairs covered. More

by CV Miami
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Recommend Dealer
No
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Mar 04, 2025

Williamson Cadillac responded

We're also glad it got worked out for you with GM

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