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Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 6

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

July 27, 2025

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Employee Rating

Excellent service, clean and comfortable waiting area. Good coffee & croquetas. My only issue is that it took an extremely long time . More

by elianapoveda
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

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Jul 28, 2025

Williamson Cadillac responded

It’s wonderful to hear the amenities hit the mark, but we regret that the service time didn’t meet expectations. Your feedback helps us fine-tune the experience.

July 27, 2025

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Everyone I encountered was very friendly and proficient. Fixed what was needed very quickly and reasonably More

by BTSCHIRHART
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Recommend Dealer
Yes
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Jul 28, 2025

Williamson Cadillac responded

Friendly and efficient—that’s the level of care we strive for with every customer. We're glad your repair was done quickly and reasonably. Thank you for your feedback.

July 22, 2025

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Service is great my vehicle was taken care of and it was clean when I pick it up thank you Williamson Cadillac More

by OCOLLIERSR
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Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Mike McKesson, Mike Valladares, Edgar Lacayo, Diana Garcia, Yair Garrido

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Jul 23, 2025

Williamson Cadillac responded

We appreciate your kind words and are glad to hear your vehicle was returned in great shape—your satisfaction means everything to us.

July 17, 2025

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Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy More

by rafaelbs
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Jul 21, 2025

Williamson Cadillac responded

Thank you! We’re delighted that your vehicle is running smoothly and more efficiently—great service and results, just as it should be.

July 11, 2025

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Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Mike McKesson, Edgar Lacayo, Diana Garcia, Yair Garrido, Julio Lopez

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Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

July 01, 2025

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Traffic in and out is a problem. Technician that performed the work apparently needs more training. Took 3 trips to fix the problem and as of this moment I am keeping my fingers cros More

by B-DLERNER
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Recommend Dealer
Yes
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Jul 07, 2025

Williamson Cadillac responded

Thank you for your honest feedback—it’s clear we didn’t meet expectations, and for that we sincerely apologize. Your concerns are important, and we’ll work diligently to make things right.

June 30, 2025

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He was very professional and my service was done in a timely manner. Great job Erik! More

by KIMBERLYHEPBURN
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Jul 07, 2025

Williamson Cadillac responded

Thank you, Kimberly—Erik will be delighted to know his professionalism and prompt service left a positive impression. We’re grateful for your visit and kind acknowledgment!

June 08, 2025

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Their service was effortless. Erik made sure to make the process speedy and very professional. So happy to be a Cadillac owner. More

by Elizabethm87
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Recommend Dealer
Yes
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Jun 09, 2025

Williamson Cadillac responded

Erik will be so delighted to hear your praise, Elizabeth. We're thrilled that your experience was seamless and that you're enjoying your Cadillac. Wishing you many great drives ahead!

June 05, 2025

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Not in ideal location due to traffic and lack of space. But all the people I have met are very professional More

by B-DLERNER
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Recommend Dealer
Yes
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Jun 06, 2025

Williamson Cadillac responded

Thank you for your honest review. While our location may have its challenges, we’re thrilled that our team’s professionalism stood out. We’re always looking to make the experience as seamless as possible, and we’re grateful for your support.

June 03, 2025

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Employee Rating

I had a check engine light come on and brought it in and Eric helped me out with getting me in and out in a few hours instead of the couple of days that they wanted it for. More

by todd7366
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Williamson Cadillac responded

We know how important it is to get back on the road quickly, and we’re glad Eric was able to assist you efficiently. Thank you for trusting us with your vehicle’s care—we appreciate your feedback!

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