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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 11

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
184 Reviews

Dealership Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

184 Reviews

Write a Review

184 Reviews of Erik Fernandez

April 29, 2022

Dealership Rating
Employee Rating

Excellent service, people are very friendly and professional. I won't change guys . Never. Sure to god More

by JORGE_BSQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 02, 2022

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

April 26, 2022

Dealership Rating
Employee Rating

Got my Car A/C repair and have to go back 2nd time around to get fixed, took almost to weeks for the parts and the car loaner has a “ change oil soon” on the dashboard thus couldn’t travel far due to anxiet More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 28, 2022

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

Dealership Rating
Employee Rating

Excellent service and great service customer care very professional and highly appreciated the opportunity to work with you More

by Ocaste9688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 27, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 12, 2022

Dealership Rating
Employee Rating

Great service and very friendly . Helpful and I am happy with my car. Thank you More

by Shayna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma

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Apr 14, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 04, 2022

Dealership Rating
Employee Rating

Got my car a/c repair, but have it returned for back job cause the main problem was still the same, now I’m waiting for the car parts to arrive so that they can finally have my a/c finally working right- bl More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 06, 2022

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

Dealership Rating
Employee Rating

They always do their best to get me in and out quickly. The service employees are exceptional More

by flutterflyzkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Mar 30, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 18, 2022

Dealership Rating
Employee Rating

Excellent, service was fast, customer service was great. All our questions were answered and the service was very good 👍 More

by DRTUTY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 21, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 17, 2022

Dealership Rating
Employee Rating

Great customer service. Erik is the best representative for service. Quick turn around for service. More

by ARTHURVAZQUEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Mar 17, 2022

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 16, 2022

Dealership Rating
Employee Rating

William Cadillac gave me superior service on my 2021 Escalade, very friendly and superb service, I will definitely go back in the future. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Mar 17, 2022

Williamson Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 03, 2022

Dealership Rating
Employee Rating

I waited 3 hours for an oil change WITH my infant son and twin daughters. In the past I have been approached and offered a loaner car while I have my children with me. I was also told on the spot that it wil More

by IYAPAPIYA
Customer Service
Quality Of Work
Recommend Dealer
No
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