Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 11

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

March 29, 2022

Dealership Rating
Employee Rating

They always do their best to get me in and out quickly. The service employees are exceptional More

by flutterflyzkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Mar 30, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 18, 2022

Dealership Rating
Employee Rating

Excellent, service was fast, customer service was great. All our questions were answered and the service was very good 👍 More

by DRTUTY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 17, 2022

Dealership Rating
Employee Rating

Great customer service. Erik is the best representative for service. Quick turn around for service. More

by ARTHURVAZQUEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 17, 2022

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 16, 2022

Dealership Rating
Employee Rating

William Cadillac gave me superior service on my 2021 Escalade, very friendly and superb service, I will definitely go back in the future. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Mar 17, 2022

Williamson Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 03, 2022

Dealership Rating
Employee Rating

I waited 3 hours for an oil change WITH my infant son and twin daughters. In the past I have been approached and offered a loaner car while I have my children with me. I was also told on the spot that it wil More

by IYAPAPIYA
Customer Service
Quality Of Work
Recommend Dealer
No

March 02, 2022

Dealership Rating
Employee Rating

Eric was prompt and the service was great. The service technician did an excellent job of repairing my trucks transmission ! More

by RU4DIVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Dealership Rating
Employee Rating

Great experience as usual. The service advisor was very professional and courteous. It’s always a pleasure going there. More

by ENMANUELLABRADA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 24, 2022

Dealership Rating
Employee Rating

Service managers are very courteous, Eric always provides his recommendations about Vehicle care and what should be done to extend the longevity of my Vehicle. More

by felixvidal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 28, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

They have a good attentive customer service team. I have been bringing my car to do oil changes and mainance and never had any problems with my vehicle GREAT JOB! More

by figueroazulma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero , Alfonso Robleto

Feb 23, 2022

Williamson Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

Always great service and attention to customers. Agents are very attentive and always welcoming with pastries and coffee. Thats a plus for me!🙌🏼 More

by DANIANAMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 23, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

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