Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 12

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

February 18, 2022

Dealership Rating
Employee Rating

Everything was fine, Great service as usual. Service advisor was helpful. And got to talk to storm from sales. More

by HIAKRYSTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 16, 2022

Dealership Rating
Employee Rating

Appear always willing to help with your vehicle issues. They have always been prompt wit any appointments. More

by ERNIEJONES3731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Feb 18, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

February 10, 2022

Dealership Rating
Employee Rating

Great. Erik is the best he always goes out of his way to Answer all my stupid questions. And he does it with a smile. More

by Stratbag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2022

Williamson Buick GMC responded

Thanks for the great feedback! We're very happy that Erik was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 03, 2022

Dealership Rating
Employee Rating

I was promptly greeted by my service advisor who listened to my concerns. Car was ready on time. More

by Dacaruso528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 01, 2022

Dealership Rating
Employee Rating

The staff was very professional and they helped me right away. The manager for the parts and service department treated me great. Highly recommend this place. They make you feel valued. More

by grod1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 03, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

January 28, 2022

Dealership Rating
Employee Rating

Erik Fernandez is the best service writer. Great and professional service! I always use Williamson for all my GMC service. Erik is always extremely helpful and knowledgable. Thank you for all you do. More

by G.fernandez00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

January 27, 2022

Dealership Rating
Employee Rating

Great thanks for your help and I great ful for the help thank you once again More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jan 28, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 25, 2022

Dealership Rating
Employee Rating

Lack of communication. My car was ready and I had to call and find out my car was Ready the day before. Car returned filthy. I had oil stains all over my steering wheel and center console. Unnecessa More

by kevincalienes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

January 12, 2022

Dealership Rating
Employee Rating

Great customer service. Mike was very nice and helpful Very quick service Close from home Clean and no waiting on getting the car . Thank you. More

by mariacarolina90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jan 14, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 28, 2021

Dealership Rating
Employee Rating

Good customers service. Staffs were very nice and patient. I’ll be back next time for sure More

by guiselineflorestal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 30, 2021

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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