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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 12

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
184 Reviews

Dealership Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

184 Reviews

Write a Review

184 Reviews of Erik Fernandez

March 02, 2022

Dealership Rating
Employee Rating

Eric was prompt and the service was great. The service technician did an excellent job of repairing my trucks transmission ! More

by RU4DIVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 04, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 28, 2022

Dealership Rating
Employee Rating

Great experience as usual. The service advisor was very professional and courteous. It’s always a pleasure going there. More

by ENMANUELLABRADA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 24, 2022

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Employee Rating

Service managers are very courteous, Eric always provides his recommendations about Vehicle care and what should be done to extend the longevity of my Vehicle. More

by felixvidal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Feb 28, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

They have a good attentive customer service team. I have been bringing my car to do oil changes and mainance and never had any problems with my vehicle GREAT JOB! More

by figueroazulma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero , Alfonso Robleto

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Feb 23, 2022

Williamson Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

Always great service and attention to customers. Agents are very attentive and always welcoming with pastries and coffee. Thats a plus for me!🙌🏼 More

by DANIANAMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Feb 23, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 18, 2022

Dealership Rating
Employee Rating

Everything was fine, Great service as usual. Service advisor was helpful. And got to talk to storm from sales. More

by HIAKRYSTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 16, 2022

Dealership Rating
Employee Rating

Appear always willing to help with your vehicle issues. They have always been prompt wit any appointments. More

by ERNIEJONES3731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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Feb 18, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

February 10, 2022

Dealership Rating
Employee Rating

Great. Erik is the best he always goes out of his way to Answer all my stupid questions. And he does it with a smile. More

by Stratbag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 12, 2022

Williamson Buick GMC responded

Thanks for the great feedback! We're very happy that Erik was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

February 03, 2022

Dealership Rating
Employee Rating

I was promptly greeted by my service advisor who listened to my concerns. Car was ready on time. More

by Dacaruso528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 04, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 01, 2022

Dealership Rating
Employee Rating

The staff was very professional and they helped me right away. The manager for the parts and service department treated me great. Highly recommend this place. They make you feel valued. More

by grod1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Report | Print
Feb 03, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

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