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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 10

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

June 08, 2022

Dealership Rating
Employee Rating

Very fast Excelente servicio. Muchas gracias. Regresare porque vale la pena. Mucha atención al cliente More

by mariajortega2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 09, 2022

Williamson Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 02, 2022

Dealership Rating
Employee Rating

Excellent service from Eric and everyone else we crossed paths including the mechanic and coordinator up front More

by Fer101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 03, 2022

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 30, 2022

Dealership Rating
Employee Rating

Erick Fernandez is great. No better place than Willson’s Cadillac. Only place to take your car to get service. Get to the point and don’t try to take advantage of you. Highly More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 23, 2022

Dealership Rating
Employee Rating

I got there at 3:30 pm for an oil change. I left the Dealer at 6:30 pm. My advisor left and nobody told me my car was ready. I spent 3 hours waiting, the cashier was about to close and leave More

by yessielhdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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May 25, 2022

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 04, 2022

Dealership Rating
Employee Rating

The Entire staff at Williamson are all very friendly and extremely helpful with our questions. More

by AHELLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 29, 2022

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Employee Rating

Excellent service, people are very friendly and professional. I won't change guys . Never. Sure to god More

by JORGE_BSQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 02, 2022

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

April 26, 2022

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Employee Rating

Got my Car A/C repair and have to go back 2nd time around to get fixed, took almost to weeks for the parts and the car loaner has a “ change oil soon” on the dashboard thus couldn’t travel far due to anxiet More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 28, 2022

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

Dealership Rating
Employee Rating

Excellent service and great service customer care very professional and highly appreciated the opportunity to work with you More

by Ocaste9688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 27, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 12, 2022

Dealership Rating
Employee Rating

Great service and very friendly . Helpful and I am happy with my car. Thank you More

by Shayna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma

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Apr 14, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 04, 2022

Dealership Rating
Employee Rating

Got my car a/c repair, but have it returned for back job cause the main problem was still the same, now I’m waiting for the car parts to arrive so that they can finally have my a/c finally working right- bl More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 06, 2022

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

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