Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.6
158 Reviews

Dealership Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

158 Reviews

Write a Review

158 Reviews of Erik Fernandez

July 01, 2025

Dealership Rating
Employee Rating

Mr. Yair provides very good service, I am very grateful for his attention.ok 👍ok More

by Leonard
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido, Diana Garcia

Report | Print

June 28, 2025

Dealership Rating
Employee Rating

Dear show rooms are clean and shiny easy access to services area and nice waiting room area More

by Rafael.benitezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Report | Print

June 04, 2025

Dealership Rating
Employee Rating

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 05, 2025

Williamson Buick GMC responded

We’re sorry to hear that your issue wasn’t fully resolved. Your satisfaction is our priority, and we’d love the opportunity to make things right. Please feel free to reach out to me at janelysp@wagmiami.com so that we may work toward a solution.

May 23, 2025

Dealership Rating
Employee Rating

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

Report | Print
May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 23, 2025

Dealership Rating
Employee Rating

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Pardo, John Varela

Report | Print
May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

May 17, 2025

Dealership Rating
Employee Rating

Awesome and speedy service! The team is always super friendly and welcoming! Always pleasant to get car serviced. More

by Sandra cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2025

Williamson Buick GMC responded

Hello Sandra. Thank you so much for your wonderful feedback. We’re so glad to hear that you enjoy our friendly and efficient service. It’s always a pleasure to assist you!

March 30, 2025

Dealership Rating
Employee Rating

Service advisor great. Actual oil change VERY VERY SLOPPY!!!! Left oil pan dripping with old oil. More

by Stb4faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 31, 2025

Williamson Buick GMC responded

We are happy that Erik was a great service advisor to work with. We are sorry that the oil change was not to your expectation. We have made our service director aware and he will be addressing the matter. Please feel free to contact our service director at juans@wagmiami.com.

March 03, 2025

Dealership Rating
Employee Rating

El Jueves 27 de Febrero tenía cita para el primer servicio de mi Acadia, la cual me recibieron en la parte del taller muy amablemente More

by Acadia Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

December 14, 2024

Dealership Rating
Employee Rating

Good is service reserve the advisor Erik was the best service another advisor was different More

by Lgkez1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Juan Santos, Mike Valladares

Report | Print

December 09, 2024

Dealership Rating
Employee Rating

When I have a problem a get resolve l go and see Tony Martinez or Eric More

by LOPEZPEDRO811965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Report | Print
1
2
...
16

Dealership Inventory (245 Vehicles)

used 2023 Cadillac XT5 car, priced at $31,295
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
$31,295
View Details
used 2023 GMC Yukon car, priced at $53,995
2023 GMC Yukon
used
Onyx Black exterior
Automatic
Rear-wheel Drive
$53,995
View Details
new 2025 GMC Terrain car, priced at $39,185
2025 GMC Terrain
new
Volcanic Red exterior
Automatic
All-wheel Drive
$39,185
View Details
new 2025 GMC Sierra 1500 car, priced at $44,680
2025 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$44,680
View Details
used 2023 Honda Civic car, priced at $21,995
2023 Honda Civic
used
Black exterior
CVT
Front-wheel Drive
$21,995
View Details
used 2023 Cadillac XT6 car, priced at $39,495
2023 Cadillac XT6
used
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
$39,495
View Details
View All Inventory