Erik Lett | Page 11

I simply enjoy the friendliness of this establishment. Professionalism is very important to me and my family. Professionalism is very important to me and my family. More

by heatheringtondella Verified Customer Verified Customer

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Received excellent service. Vehicle service was completed ahead of schedule and within quoted estimate. Thanks. Vehicle service was completed ahead of schedule and within quoted estimate. Thanks. More

by Steve Verified Customer Verified Customer

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Although they said they replaced the left shock absorber on my last visit there is still an infrequent tapping sound on the left. When they replaced the right shock absorber before that tapping sound ended on my last visit there is still an infrequent tapping sound on the left. When they replaced the right shock absorber before that tapping sound ended. Now I have to come into the dealership again. More

by bachristoferson Verified Customer Verified Customer

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👍 The service department is like being between a rock and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules tha and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules that the manufacturer sets. This makes it very challenging at times in the perception of the customer to be taken care of them. I appreciate their position and Kia of Everett does a great job of taking care of their customers within the confines of the rules. Just remember we are all human and we’re all just trying to do the best we can. Two thumbs up! 👍👍 More

by drschey Verified Customer Verified Customer

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Appreciate the friendly and professional service. Good communication, and nice to have the car washed. Good communication, and nice to have the car washed. More

by sutemaruko Verified Customer Verified Customer

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Timing was exactly what I was told it would be,car was washed and I left satisfied. washed and I left satisfied. More

by mj.love Verified Customer Verified Customer

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All good, front to back. Great team. Recall repair was prompt and efficient. Thanks for cleaning, washing my car and providing Uber. Great team. Recall repair was prompt and efficient. Thanks for cleaning, washing my car and providing Uber. More

by jeff.marr8024 Verified Customer Verified Customer

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Very helpful and unlike most dealerships they seem to not try to overcharge you a ridiculous amount. try to overcharge you a ridiculous amount. More

by amosjun Verified Customer Verified Customer

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Hands down the best communication I have ever experienced with a dealer's service department. They keep you informed every step of the way. with a dealer's service department. They keep you informed every step of the way. More

by tequilaanddonuts Verified Customer Verified Customer

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The dealership waiting room was clean and a friendly environment. The staff was polite and communicated promptly with status updates. environment. The staff was polite and communicated promptly with status updates. More

by Scott Verified Customer Verified Customer

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