Erik Montano | Page 9

Erik has continually gone above and beyond when it comes to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice he gives me because he has made me feel as though he would do exactly what he is advising me to do if it were he on the other side of the service counter. I would recommed Erik to anyone who is looking to service and maintain their vehicle. Erik, thanks for all your help More

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Erik went above and beyond to help me better understand what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all ti what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all times and sent a courtesy pick up van to come get me when my car was ready. More

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For fast, friendly and quality work ask for Erik Montano. As soon as I pulled up to the service department he was able and willing to help me although it was close to the end of the day. He went out of his As soon as I pulled up to the service department he was able and willing to help me although it was close to the end of the day. He went out of his way to get my car serviced on the same day!!! He paid attention to my needs and went out of his way to meet them. It's nice to know there is still people with integrity, Thank you Eric for an awesome job!!!! More

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I was advised by another garage that my struts were blown out and needed to be replaced. I scheduled the service with Courtesy. David Molinar was my Service Technician. He informed me that my struts were out and needed to be replaced. I scheduled the service with Courtesy. David Molinar was my Service Technician. He informed me that my struts were in great shape and the noise I was hearing was just a lubrication issue. His honesty saved me $500.00 dollars today and I wanted him to be commended for his Service Excellence and I also wanted to personally thank him. Thank You David......and Erik.....You are the reason I bring my truck to Courtesy and always will. More

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Erik Montano was so helpful and really paid attention to my needs. He was able to determine what I needed for my Chevrolet and within an hour I had the parts I needed and was shown a diagram explaining wha my needs. He was able to determine what I needed for my Chevrolet and within an hour I had the parts I needed and was shown a diagram explaining what I needed to do to fix my car. I would definitely bring my car to Erik at Courtesy Chevrolet for servicing needs! Sincerely, Lorri Rizzo More

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You really can not find a better group of people than at Courtesy. Eric Montano is the man! The guy is very knowledgeable and the dude cares!! He has impeccable customer service and made us feel very comfor Courtesy. Eric Montano is the man! The guy is very knowledgeable and the dude cares!! He has impeccable customer service and made us feel very comfortable that the issue with our car was in good capable hands. A++++ We are super happy we bought our new car there!!! Go Courtesy!! -Lenny More

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Since I am a single parent I have to watch my budget. The reputations some of the dealerships have, well, you hear horror stories. You have to find a dealership you trust. I've gotten to know Eric Montano reputations some of the dealerships have, well, you hear horror stories. You have to find a dealership you trust. I've gotten to know Eric Montano in the service department who helps me for EVERYTHING that I may need for my car. He's helped get my air conditioner fixed in time to visit my sick mother in Yuma, and has scheduled me for oil changes and shows a genuine interest in my safety by noticing when my tires are bad. Eric and another co-worker had my familes safety on their minds. When my mother died I brought in my car for another oil change and because Eric knows how important my trips to Yuma are to me and my family, he had it looked over everywhere. There are even times he has that car wahsed for me. I can say without a doubt, that I can trust Eric in the service department. He explains everything to me when additional services are needed on my car. Way to go Eric!! You have my complete confidence!!! More

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I took my car in to get a new key fob for my 2005 chevy malibu because my previous one had broken. Eric Montano(service department) took care of everything for me; he was also polite and professional. I as malibu because my previous one had broken. Eric Montano(service department) took care of everything for me; he was also polite and professional. I asked him before he took my keys about how long it would be and he replied roughly 2 hours to inspect my car and to reprogram my key fob. It took that exact amount of time, no more...no less. He also supplied me with an detailed inspection report of my car and what needed servicing. I was impressed and will be returning my car here for future service. Thanks again Eric. More

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I have been a customer of Courtesy Chevrolet for 18 years. I have purchased several vehicles there and have always had my vehicles serviced there as well. I am very pleased with the service provided by years. I have purchased several vehicles there and have always had my vehicles serviced there as well. I am very pleased with the service provided by Courtesy. Routine oil & filter changes are done while you wait and you don't even need to make an appointment. My service consultant, Erik, is honest and informative and is always there to greet me or to answer a question. I am extremely pleased with the Service Dept. at Courtesy, and particularly with Erik. More

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