Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 10

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

February 06, 2020

Dealership Rating
Employee Rating

Everything was seamless! Friendly, easy, and timely.Job well done from all touch points. Thank you for a great experience in a beautiful new facility. More

by Ecorr
Recommend Dealer
Yes
Feb 06, 2020

Audi Dallas responded

Ecorr, thank you for your mention of working with Erik! We appreciate your business and your praise and look forward to serving you next time. Thanks again!

February 04, 2020

Dealership Rating
Employee Rating

Everyone has great customer service and location remodel is nice, modern, nice amenities and huge waiting area for customers. I will always a customer of Audi Dallas More

by Hayes.vicki
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton

Feb 05, 2020

Audi Dallas responded

Thanks for your praise! We appreciate your 5-stars and tag of Marvin and Erik. See you next time. Best wishes!

December 25, 2019

Dealership Rating
Employee Rating

Service went as planned and car was ready went promised. The only issue is the dealership runs out of loaner cars. Should have more on hand. More

by derek.kerr
Recommend Dealer
Yes

Other Employees Tagged: Isaac Nieto

Dec 25, 2019

Audi Dallas responded

Thanks for your praise, derek.kerr! We appreciate your 5-stars and constructive feedback regarding the loan car shortage. We apologize that there wasn't one available during your visit. We encourage reservations for loan cars ahead of time to ensure availability. We look forward to serving you additionally moving forward. Best wishes!

September 16, 2019

Dealership Rating
Employee Rating

service Courteous, considerate A+ service from the moment I arrived. I was unable to return loaner car for 2 additional days because of work schedule and they More

by Ajay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Moore

Sep 16, 2019

Audi Dallas responded

Ajay1, thank you for your kind note and mention of courteous, considerate A+ service! We appreciate your feedback and look forward to serving you additionally moving forward. Thanks again!

August 01, 2019

Dealership Rating
Employee Rating

Service appointment Fast and courteous service as always- We bought our Audi Q5 at Audi Dallas and have always had it serviced here and will continue to do so in the fut More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Audi Dallas responded

LD, thank you for the mention of fast and courteous service. We are pleased our team performed and appreciate your tag of Erik! See you next time. Thanks again!

August 01, 2019

Dealership Rating
Employee Rating

Audi Dallas Service Audi Service has taken care of me for over 8 years. Eric is my Service Advisor and always makes sure it is smooth and quick. More

by Schip1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Audi Dallas responded

Schip1, thank you for the kind note and mention of service with Eric over the last 8 years! We can't say thank you enough. See you next time!

June 11, 2019

Dealership Rating
Employee Rating

Excellent experience on every visit Eric Muniz is extremely personable and attentive. He gets my car in and out as promised. The facility is currently under construction but it is set up More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Audi Dallas responded

Marcia, thank you for the kind mention of working with Erik! We greatly appreciate your feedback and look forward to serving you additionally moving forward. Thanks again!

May 09, 2019

Dealership Rating
Employee Rating

Service great. Labor cost too high. Eric is always courteous and professional. Wait time was too long. Did not have a loan car available as scheduled. More

by Irob1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2019

Audi Dallas responded

lrob1958, thanks for the mention of great service. We appreciate your constructive feedback regarding pricing and the loan car hiccup. We look forward to providing and improved experience on your next visit. Thanks again. Best wishes!

April 30, 2019

Dealership Rating
Employee Rating

Audi the Great It was an easy process and professional experience. I was really thrill how Ms Ashley informed me of the services that were needed and why they were i More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure , George Ioannou, Abby Lopez, Israel Maldanado, Reed Manchester, Emma Manson, Daniel Medrano, Isaac Nieto, Jordan Windham

Apr 30, 2019

Audi Dallas responded

Chuck, thank you for taking the time to share feedback and tag so many of our staff members! We greatly appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again and enjoy the new ride!

February 02, 2019

Dealership Rating
Employee Rating

Great service Great experience I was in and out faster than I expected and my vehicles service was excellent. I would definitely go back for service at this dealers More

by Jav2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Audi Dallas responded

Jav2019, thank you for the kind note and mention of your experience with Erik. Thank you for taking the time to note your service. We look forward to your next visit! Thanks again.

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