Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz | Page 9

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

Contact Me
4.5
128 Reviews
4.5

128 Reviews

Write a Review

128 Reviews of Erik Muniz

April 16, 2021

Dealership Rating
Employee Rating

Everything about Audi Dallas is excellent. My salesman Artie is the first car salesman I have ever really liked. My service advisor Eric is great and very communicative. I refer everyone looking for a qua More

by Scott E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Artie Timin

Apr 17, 2021

Audi Dallas responded

Scott, thank you for sharing praise and noting your experience in sales with Artie and in service with Eric. We greatly appreciate your 5-stars! See you on your next visit. Thanks again!

January 29, 2021

Dealership Rating
Employee Rating

Thanks for your nice and professonal service provide me today. Thanks for everything. I will sincerely recommend this dealer to my friend and family. I wish you all a wondetful year NTorres More

by Kingyoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wright, Jaramy LaLonde , Chris Alford

Jan 29, 2021

Audi Dallas responded

Kingyoda, we appreciate your 5-stars and mention of a nice and professional experience. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 06, 2021

Dealership Rating
Employee Rating

This is our second purchase at Audi Dallas and we love the customer focus. Stephen worked well with us and was patient and helpful. Alli who worked through the final paperwork was also nice and on top of More

by Brentj98
Recommend Dealer
Yes
Jan 06, 2021

Audi Dallas responded

Brentj98, thanks for shopping with us for your second vehicle. We appreciate your mention of working with Stephen and Ali! Let us know when we may have the pleasure to assist you additionally. Thanks again!

December 27, 2020

Dealership Rating
Employee Rating

Everything was great and on time. However when they put on my new tire they forgot to stem cap. Also I asked them to include a tool to take off lug protectors and they for got that. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Audi Dallas responded

Patricia, thank you for sharing praise regarding your experience working with Erik in service. We appreciate your endorsement and look forward to serving you again next time! Thanks again!

November 14, 2020

Dealership Rating
Employee Rating

Always great service! Used valet which was right on time. I talked with Eric about what needed to be checked. Car was promptly fixed and returned. More

by Jan_Berkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2020

Audi Dallas responded

Jan_Berkowitz, thank you for your praise regarding the experience working with Eric in service. We're pleased to hear your vehicle was promptly fixed and returned. See you next time. Thanks again.

Nov 14, 2020

Jan_Berkowitz responded

Thank you!!!

November 13, 2020

Dealership Rating
Employee Rating

Took my car in for an oil change. The experience beginning with greeting from Eric Muniz, service advisory from Isaac Nieto, Kevin’s technician service, and Alto’s shuttle service was pleasant. I’ More

by Ms. Slzr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Nieto, Kevin the Car Technician

Nov 14, 2020

Audi Dallas responded

Ms. Slzr, thank you for stopping in for an oil change and noting your experience working with Eric. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

October 24, 2020

Dealership Rating
Employee Rating

Audi Dallas is state of the art facility & all the employees are customer focused, friendly and extremely efficient. Their work is excellent and attention to detail is evident. More

by clevb1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa

Oct 25, 2020

Audi Dallas responded

Clevb1972, thank you for sharing 5-stars and mention of our state of the art facility and customer focused staff! We appreciate your praise and look forward to serving you again next time! Best wishes.

June 02, 2020

Dealership Rating
Employee Rating

Satisfactory handling of oil change... no unusual counsel or instructions regarding the car...first time visit with nice waiting area... decent social distancing standards in play. More

by Wadandy
Recommend Dealer
Yes
Jun 03, 2020

Audi Dallas responded

Wadandy, thank you for sharing kind words regarding your experience with Erik. If you have feedback on how we may better serve you next time and earn the extra stars, we'd love additional input sent to social@AudiDallas.com. Thanks again and best wishes!

May 28, 2020

Dealership Rating
Employee Rating

Our first visit to AUDI Dallas. Customer service experience was excellent. We won’t hesitate to return if needed thank you to Eric in service More

by iriswrn
Recommend Dealer
Yes
May 28, 2020

Audi Dallas responded

Iriswrn, thank you for sharing 5-stars and mentioning your first visit! We appreciate your praise and pleased to hear the customer service was on point. See you next time! Best wishes.

March 09, 2020

Dealership Rating
Employee Rating

Audi Dallas has a courteous and professional staff in a spacious and beautiful new facility. This is one dealership that’s a pleasure to visit for any reason! More

by Jkf398
Recommend Dealer
Yes

Other Employees Tagged: Jordan Windham

Mar 09, 2020

Audi Dallas responded

Jkf398, thanks for your endorsement. We appreciate your mention of working with Erik and Jordan! See you next time. Thanks again!

...
9
...

Dealership Inventory (333 Vehicles)

used 2012 Hyundai Tucson car, priced at $7,991
2012 Hyundai Tucson
used
Blue exterior
6-Speed Automatic with Overdrive
FWD
used 2020 Audi Q8 car, priced at $36,451
2020 Audi Q8
used
Gray exterior
8-Speed Automatic with Tiptronic
quattro
used 2020 Jeep Cherokee car, priced at $19,991
2020 Jeep Cherokee
used
Gray exterior
9-Speed 948TE Automatic
FWD
used 2021 Audi Q7 car, priced at $31,992
2021 Audi Q7
used
White exterior
8-Speed Automatic with Tiptronic
quattro
used 2022 Audi RS 5 car, priced at $67,262
2022 Audi RS 5
used
Gray exterior
8-Speed Automatic with Tiptronic
quattro
used 2022 Audi A3 car, priced at $23,841
2022 Audi A3
used
White exterior
7-Speed Automatic S tronic
FrontTrak