Erika Bartholomew | Page 2

I really was not in the market for a new car; just in to get my Audi serviced. To pass the time I inquired about a special upgrade offer I had received in an e-mail. And that's when I was introduced to Erik get my Audi serviced. To pass the time I inquired about a special upgrade offer I had received in an e-mail. And that's when I was introduced to Erika. She has a very engaging personality and is quite knowledgeable about the dealership processes and the Audi product line. I asked her a whole bunch of questions about the program and asked her to provide me information on features, pricing and general financing options for a new RS5 on the floor as compared to my Audi. Erika was attentive and focused throughout the interaction. I took home the information and we continued to communicate for the remainder of the day via email and text. The iterations ended mid-morning on the following day with a proposal that I liked and accepted. With great energy Erika guided the process through the finance department and we signed off that evening. She had everything ready for delivery the following morning. I have purchased/leased many cars in my life. This was the smoothest, the most stress-free experience I've ever had. And I attributed it all to Erika. If you're in the market for an Audi, go to Coral Springs and look up Erika. More

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After 40 years of buying and leasing a multitude of various luxury vehicles I felt my experience today at Audi Coral Springs made it necessary to write this review. My two Audi car leases were ending i various luxury vehicles I felt my experience today at Audi Coral Springs made it necessary to write this review. My two Audi car leases were ending in 7 weeks so I was making arrangements to follow the lease-end turn in process. My full intention was to lease my new replacement vehicles from a different car brand dealership. Then I was introduced to Erika Bartholomew, lease end specialist. What a superstar! She immediately proved to be synonymous with the true epitome of customer service in the retail car industry!! Friendly, knowledgeable, respectful, thorough, attentive and sincere are words that quickly come to mind when I mention her name. Needless to say, Erika and Team Audi Coral Springs are the reasons I ended my day at the dealership leasing two new 2024 Audi vehicles. Also, a special thanks to Taryn Pember, finance manager, for her patience while answering all my questions and making the financial portion of the lease agreements extremely painless! As a sidebar notation …..after we finalized the leases late this evening I gave Erika the business card of the salesperson from the other car brand dealership where I planned to lease my new cars and asked her to place it in the trash can near her desk. Rob M More

by rmarciano001 Verified Customer Verified Customer

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Erika was a pleasure to deal with. Very professional in all aspects of the car buying process. I would recommend going to see her if you’re in the market for a new car Very professional in all aspects of the car buying process. I would recommend going to see her if you’re in the market for a new car More

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I have bought 4 cars thru this dealership and have always been pleased with the interaction w their staff from sales to service - a relaxed pleasant atmosphere been pleased with the interaction w their staff from sales to service - a relaxed pleasant atmosphere More

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I would like to thank Erica for helping me with the lease of my new car. Since contacting Erica, she worked hard to ensure I was presented with all the options in order to make an informed decision. Erica is of my new car. Since contacting Erica, she worked hard to ensure I was presented with all the options in order to make an informed decision. Erica is very thorough, detailed oriented and will make sure to answer all your questions. I look forward to keep working with her in the many years to come. More

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My wife and I have always had a positive experience for both service, leasing and now sales. both service, leasing and now sales. More

by MTABOR7779 Verified Customer Verified Customer

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Great customer service. Erika is very professional, helpful, detailed oriented, and very efficient . She is amazing!! Erika is very professional, helpful, detailed oriented, and very efficient . She is amazing!! More

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Fabulous service. That is why this is my third time leasing from here! My husband is a client as well. That is why this is my third time leasing from here! My husband is a client as well. More

by JEGCPA11 Verified Customer Verified Customer

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Went in for a routine service and Erika was super helpful! She is extremely detail oriented and helped me throughout the entire process without any issues. I will definitely come back to buy my next helpful! She is extremely detail oriented and helped me throughout the entire process without any issues. I will definitely come back to buy my next vehicle with her! More

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Erica made leasing a car easy and in a timely manner. Steve my service manager always takes great care of me and my car. Steve my service manager always takes great care of me and my car. More

by Af63 Verified Customer Verified Customer

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