Erika Pineda | Page 4

I am a first time Mercedes owner and I can’t believe I didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it comes to presenting what needs to be done and what the process is going to be. If all service advisers are like her, they’ll have zero customers buying another brands More

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Knowledgeable service managers, easy to get appts and efficient customer service at Mercedes prices, unfortunately efficient customer service at Mercedes prices, unfortunately More

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Erika was horrible - did not aknowledge me. I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! More

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I was very happy with the services provided by the Mercedes-Benz showroom in Boston. The sales agent was very sharp, very well informed about the model I was searching for, he answer all my questions Mercedes-Benz showroom in Boston. The sales agent was very sharp, very well informed about the model I was searching for, he answer all my questions and helped me decide which car suits my budget and preferences the most. He made the best recommendations and offered the best tips. We went for a test drive and the agent made a detailed summary of all important features: engine, battery, steering wheel, safety, performance and price. I couldn't have made a better choice and I am very content for the 5 stars service. I truly recomand this dealership, great job, you made my life easier because I didn't have to look up for all the information. Top services 👏 More

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The staff are very professional and friendly. They listen and respond to concerns and try very hard to accommodate. Erika was very understanding and helpful and the staff of men in the receivin They listen and respond to concerns and try very hard to accommodate. Erika was very understanding and helpful and the staff of men in the receiving area outside the offices were great. More

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This is a well run clean efficient friendly dealership. Always a pleasant experience to go in. Always a pleasant experience to go in. More

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I had the perfect service experience when I brought my AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My v AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My vehicle is very important to me and I would not trust it with anyone else. More

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We went there for servicing. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. More

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Everyone was super helpful. Dana and Erika especially went above and beyond to make sure that our needs were met. They even did it will a smile went above and beyond to make sure that our needs were met. They even did it will a smile More

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My experience was wonderful and perfectly.. thank you for the first class service always when I there ;) for the first class service always when I there ;) More

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