Erizardo Rodriguez | Page 8

After a failed deal at another dealership! Dayri came to save the day she was so sweet from the minute we arrived and made sure we got what we wanted. My family is very grateful for her help! We are very gr save the day she was so sweet from the minute we arrived and made sure we got what we wanted. My family is very grateful for her help! We are very grateful for her help! It was a quick and easy process purchasing our new Tucson! More

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Attended the city world Hyundai for the first time and immediately Diana took care of me. She make sure to give me her undivided attention, supported me and make sure I came out of there with a car. Diana immediately Diana took care of me. She make sure to give me her undivided attention, supported me and make sure I came out of there with a car. Diana is one of the best sale reps and I would recommend her to anyone and I would come back just because she did a good job taking care of me. I really appreciate it. More

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He was very helpful! From the beginning a nice smile the only one that said hello to me ! I was there to return my lease and he talk to me about the other new models never felt any pressure from him . only one that said hello to me ! I was there to return my lease and he talk to me about the other new models never felt any pressure from him . More

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Dayri, is unlike another other sales rep I have ever encountered in my years of purchasing vehicles from dealerships. Dayri, really listened intently on what I needed, underpromised and overdelivered, f encountered in my years of purchasing vehicles from dealerships. Dayri, really listened intently on what I needed, underpromised and overdelivered, fought hard for me and was never pushy, was very pleasant, funny and easy to talk to. It is as if she knew the car would get sold to me all along and was my guardian angel during the process. She liaised exceptionally well when negotiating prices with the Eddy the store/sales manager, verbalized the shopping process fairly well and accurately. The shopping experience was easy, and comfortable, and hassle-free. She helped me get the deal I was shopping for!!! It so happened the car I was purchasing was of her colleague Aderly. Aderly was very helpful as well in explaining the cars history and setting my mind at ease as of to the care of the vehicle while in her and her husbands care. Aderly was very friendly and communicative and informative. This was beyond helpful, and while doing so exercised an exceptional partnership with Dayri. For my next vehicle I will be returning for the Kona or all electric model and I am 100% certain I will be looking for Dayri @City World Hyundai!!!! More

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I had a really pleasant, easy, and fun car-buying experience at City World Hyundai yesterday. Oscar was a real pleasure to work with and I felt like the entire team was working together to meet my ne experience at City World Hyundai yesterday. Oscar was a real pleasure to work with and I felt like the entire team was working together to meet my needs-Shaniquia who invited me in to test drive at the last minute, Oscar who patiently let me open up and drive all the cars I wanted, explained all of the features and helped me make a decision, to the manager Erizardo who ensured I got all of the deals that I deserved, and of course, Tony who made sure I didn’t leave without protecting my new rims from these rough Bronx streets. I highly recommend this dealership-this was not my first car-buying experience, but it was definitely the best! More

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Oscar and the rest of the team were excellent and exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know More

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Solid dealership, quick and efficient workers for the most part. Let’s see if they return my other lease without too many issues. Very helpful & got me a great price on my car. most part. Let’s see if they return my other lease without too many issues. Very helpful & got me a great price on my car. More

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Very satisfied with the deal that I receive from Aderly to finance my car. An Excellent costumer service, she was focused on my needs not just trying to make the sale. Which guide me to find the right fi to finance my car. An Excellent costumer service, she was focused on my needs not just trying to make the sale. Which guide me to find the right fit for me. (The type of car, payments and fast paper work). More

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Totally positive and enjoyable car purchasing experience. I walked into the City World on my way to finalize a purchase with another car dealership. Still, I was totally impressed with the honesty and profes I walked into the City World on my way to finalize a purchase with another car dealership. Still, I was totally impressed with the honesty and professionalism of the staff at City World. Briant Rosa went above and beyond to make sure I get the car that I like. He delivered an exceptionally outstanding service, giving a totally different meaning to a "salesman"! He thoroughly addressed all my concerns and bared with me patiently throughout my lengthy purchase! I feel like I owe a big thank you to the management team as well. While I was there, I had a chance to directly talk to and interact with Claudio, Eri and Mike. They were all very professional and respectable and made a great first impression. Last but not least, City World offers the best deals among the dealerships I visited in New York city! Thanks for making my first car purchasing experience an enjoyable memory. Keep up the excellent service! More

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We are writing this letter to commend Mr. Erizardo “Eddie” Rodriguez, Mr. Ramon E. Tavarez, Mr. Tony Kim, Mr. Claudio Soriano, Mr. Peter Back and Kona. We have been to several car dealerships while l “Eddie” Rodriguez, Mr. Ramon E. Tavarez, Mr. Tony Kim, Mr. Claudio Soriano, Mr. Peter Back and Kona. We have been to several car dealerships while looking to either purchase or lease a vehicle. In those dealerships, we were greeted immediately by pushy salespersons who would not provide a price quote for a particular vehicle we were looking at until several hours later. In addition the pushy salespersons would tell us that the price on the internet did not include additional fees. This is a bait and switch gimmick, where the car dealerships advertised a car for a lower price and then tells you that the car price is higher than originally advertised. We were looking for a safe vehicle for our 17 year old son who just passed his road test. After researching online with Toyota, Honda and Hyundai, we decided that the Hyundai vehicles had the safest features. We were contacted by several dealerships from Bayside, New York, Long Island, New Jersey, Connecticut including Massachusetts. Every dealership was quoting several different prices. We went to visit some of the dealerships in our area that quoted a good price and when we showed up, the salesperson gave us a higher price. We called your dealership and spoke with your sales manager, “Eddie.” He gave us a price quote for a brand new 2021 Hyundai Sonata SEL Plus. My husband and I visited your dealership yesterday. As soon as we came in we were greeted by Mr. Claudio Soriano who welcomed us. He offered us coffee and hot tea which we declined. We immediately felt comfortable. We informed Mr. Soriano that we were there to speak to “Eddie” and Kona. Mr. Soriano called “Eddie” and Kona to come over. Kona greeted us with a “Meow” and rubbed against the soles of our feet. Kona was very friendly. “Eddie” came over to greet us and we advised him that we were on the phone with him earlier and he provided us with a quote for a brand new 2021 Hyundai Sonata SEL Plus. Eddie immediately stated that the quote was a solid quote and that he would honor the price over the phone. There was no gimmick and no games. Eddie assigned Ramon E. Tavarez to us who started all the paperwork. After all the paperwork was done, we met with Mr. Tony Kim to finalize our financing deal. Mr. Kim was straight forward and did not try to sell us additional maintenance or service contracts. We were not bombarded with any pushy sales gimmicks. After the finance was completed, Mr. Peter Back was extremely helpful in explaining the bells and whistles of our new car. We cannot say enough about your staff, every single person in your dealership was extremely professional looking and neat. Also your dealership was very clean. This is a reflection on your great leadership that sets the example for all dealerships and staff to follow! The staff that we interacted with was meticulous, thorough, detailed oriented, organized, knowledgeable and extremely personable and efficient. Your staff were instrumental in finding us the safest vehicle for our son. We know that he will be safe including myself and my husband in driving our brand new 2021 Hyundai Sonata SEL Plus. We also thank you for having excellent staff and for our brand new 2021 Hyundai Sonata SEL Plus. What a pleasant experience we had at your dealership. It made buying a vehicle so easy. We will definitely recommend your dealership to our friends and family that are looking to buy or lease because we know they will get the best sales service. More

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