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Ernest Chalkley
Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
102 Reviews
102 Reviews
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102 Reviews of Ernest Chalkley
August 29, 2025
I purchased a new fiat 500 from Southern and I had problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they t problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they told me it was up to the dealership to fix it. I attempted to speak to the manager and the general manager and they both would not return my calls and when I went to the dealership I was told they would help and never did or followed up with me. I will never purchase another vehicle from them nor would I recommend them to anyone else. I’m very disappointed with their services. More
by PANTERA0607
Verified CustomerOther Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 25, 2025
Great, fabulous customer service, clean and quick and efficient services all around. And the price is spectacular and I love the free coffee and the treats while I wait for my car to get service. efficient services all around. And the price is spectacular and I love the free coffee and the treats while I wait for my car to get service. More
by DAQUEEEEEN
Other Employees Tagged: Ron Rytter, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 25, 2025
Great atmosphere clean facility fresh coffee with snacks. Customer service is out of this world maintenance done on my car was 100% and quick. Customer service is out of this world maintenance done on my car was 100% and quick. More
by DAQUEEEEEN
Other Employees Tagged: Ron Rytter, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 20, 2025
Great Service good fast service nice people i give 5 stars all so good coffee stars all so good coffee More
by PLUMMY18
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 19, 2025
Always polite and helpful. Always gets the work done quickly and correctly the first time. Great people and mechanics. Always gets the work done quickly and correctly the first time. Great people and mechanics. More
by dandldyer
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 12, 2025
The service was great will be using again if needed. Highly recomend. Great service team Highly recomend. Great service team More
by VINCENT.CARAVELLO
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 10, 2025
Mechanics aren’t that good & need more training to fix trucks. I brought my truck to the 7 different times and it still not fixed. trucks. I brought my truck to the 7 different times and it still not fixed. More
by kburnell
Other Employees Tagged: Tina Dickenson, Katie Vanostrand
August 09, 2025
Excellent customer service. The staff is very pleasant and the waiting time is not long at all. The staff is very pleasant and the waiting time is not long at all. More
by threse46
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
August 07, 2025
Earnest tried to accommodate, but his team as a whole continued to make the situation worse for me and him. continued to make the situation worse for me and him. More
by Ang
Other Employees Tagged: John Deuso, Katie Vanostrand , Ken
August 07, 2025
Nice friendly clean facility. Great customer service. Everyone was on time. Great coffee machine. Clean bathrooms everyone was nice nice Great customer service. Everyone was on time. Great coffee machine. Clean bathrooms everyone was nice nice More
by DAQUEEEEEN
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
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