Ernest Chalkley
Ernest Chalkley at Southern Dodge Chrysler Jeep Ram FIAT

Ernest Chalkley | Page 4

Service Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
132 Reviews
4.4

132 Reviews

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132 Reviews of Ernest Chalkley

September 11, 2025

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Employee Rating

Whoever the guy was who did my oil change not only nearly hit 2 other customers cars, didn’t reset my oil life , left dirty rags and paper in my vehicle and did not top off my windshield wiper fluid or notif More

by MICHAEL.SIMUEL66
Service Price Transparency
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Recommend Dealer
No

September 02, 2025

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My experience with the teams was great. .. Mechanics was very knowledgeable about my Vehicle so Thanks More

by palhart1212
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Recommend Dealer
Yes

August 29, 2025

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I purchased a new fiat 500 from Southern and I had problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they t More

by PANTERA0607
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Recommend Dealer
No

August 20, 2025

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Great Service good fast service nice people i give 5 stars all so good coffee More

by PLUMMY18
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Recommend Dealer
Yes

August 19, 2025

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Always polite and helpful. Always gets the work done quickly and correctly the first time. Great people and mechanics. More

by dandldyer
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Recommend Dealer
Yes
Aug 19, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

Dealership Rating
Employee Rating

The service was great will be using again if needed. Highly recomend. Great service team More

by VINCENT.CARAVELLO
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Recommend Dealer
Yes
Aug 13, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2025

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Employee Rating

Mechanics aren’t that good & need more training to fix trucks. I brought my truck to the 7 different times and it still not fixed. More

by kburnell
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Recommend Dealer
No

August 09, 2025

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Excellent customer service. The staff is very pleasant and the waiting time is not long at all. More

by threse46
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Recommend Dealer
Yes

August 07, 2025

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Employee Rating

Earnest tried to accommodate, but his team as a whole continued to make the situation worse for me and him. More

by Ang
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Recommend Dealer
No

Other Employees Tagged: John Deuso, Katie Vanostrand , Ken

August 07, 2025

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Employee Rating

Nice friendly clean facility. Great customer service. Everyone was on time. Great coffee machine. Clean bathrooms everyone was nice nice More

by DAQUEEEEEN
Service Price Transparency
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Recommend Dealer
Yes
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