Ernesto Cortez

Ernesto was super helpful and made this process so much easier. He explained everything thoroughly and always with a smile! easier. He explained everything thoroughly and always with a smile! More

by Laurav_giraldo02 Verified Customer Verified Customer

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Great experience purchasing through Ernesto Cortez. Very responsive and straightforward. Informative and knew the product even for off brand cars on the lot. Kept in touch via text and followed through Very responsive and straightforward. Informative and knew the product even for off brand cars on the lot. Kept in touch via text and followed through on a promise for an accessory that needed to be ordered and delivered after already selling the car. More

by JC Verified Customer Verified Customer

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the worst service i ever got and i leased many cars. i do not recommend doing business with them, check their BBB rating its as bad as it gets i do not recommend doing business with them, check their BBB rating its as bad as it gets More

by YOSSI0 Verified Customer Verified Customer

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Ernesto was wonderful and honest. He got me the deal we discussed and stayed with us throughout the process. He got me the deal we discussed and stayed with us throughout the process. More

by savarinob Verified Customer Verified Customer

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On site experience was good. On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very fru On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very frustrating to have to x out to return to check available vehicles. Unfortunately I didn’t think to ask for someone to take a picture with my new Sorento. More

by bevferris Verified Customer Verified Customer

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They didn't pay off my trade in on time to the point that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a sol that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a solution More

by David0143 Verified Customer Verified Customer

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The most pleasant preowned auto purchase in my life. Every person I had contact with was friendly, knowledgeable and Professional. Every person I had contact with was friendly, knowledgeable and Professional. More

by jgmueller2 Verified Customer Verified Customer

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The staff was friendly and knowledgeable. They showed us different options and provided a great price once we narrowed down the vehicle we liked. They showed us different options and provided a great price once we narrowed down the vehicle we liked. More

by bbarzana Verified Customer Verified Customer

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The salesman was very knowledgeable and was able to answer all my questions about the process. answer all my questions about the process. More

by JoseS0115 Verified Customer Verified Customer

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Very good experience . Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Hollywood Kia. More

by paularjune Verified Customer Verified Customer

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