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Ernesto Cortez
34 Reviews
Languages Spoken
English
Spanish
34 Reviews
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35 Reviews of Ernesto Cortez
November 21, 2025
After having a poor experience with Rick Case Kia, we decided to try Hollywood Kia which we had to drive twice as far to get to. Ernesto was very helpful and went out of his way to complete the sale ev decided to try Hollywood Kia which we had to drive twice as far to get to. Ernesto was very helpful and went out of his way to complete the sale even though he was off the next day and had left work only to come back. He was very attentive and followed through with the details of Kia Connect and making sure my wife and I knew how to operate safely. Very positive and energetic salesman to be sure that we were satisfied in the end. I would recommend Hollywood Kia and Ernesto to my friends and family. The trip to get to Hollywood Kia was well worth the longer drive. More
by Dlibe10356
Verified Customer
November 18, 2025
I wanna give her a nest of 5 stars for the following reason. What happened? Was I traded in my old Kia to purchase a new one and in the dealer? And I were off by a few $1000. We went back-and-forth se reason. What happened? Was I traded in my old Kia to purchase a new one and in the dealer? And I were off by a few $1000. We went back-and-forth several times 8 time.I would send Ernesto back to management to give my offer.And then he would come back to give the counteroffer , even though i sent\n Him several times he never complained. At the end, they agreed to the price that I originally offered. Then once the sale was made i'm a moron when it comes to gadgets. Ernesto was very patient and gave me a full tutorial on everything including cruise control and he also helped pair my cellphone.So I would have the Bluetooth with the with the phone. Bottom line, he was very efficient. More
by RJCLOSEOUTS
November 10, 2025
Best dealership in South Florida, I just got my second vehicle from them, clear and transparent negotiation. Nice and helpful team. vehicle from them, clear and transparent negotiation. Nice and helpful team. More
by ROSALES1024
Other Employees Tagged: Carlos Azahares
October 06, 2025
Great experience purchasing through Ernesto Cortez. Very responsive and straightforward. Informative and knew the product even for off brand cars on the lot. Kept in touch via text and followed through Very responsive and straightforward. Informative and knew the product even for off brand cars on the lot. Kept in touch via text and followed through on a promise for an accessory that needed to be ordered and delivered after already selling the car. More
by JC
October 01, 2025
the worst service i ever got and i leased many cars. i do not recommend doing business with them, check their BBB rating its as bad as it gets i do not recommend doing business with them, check their BBB rating its as bad as it gets More
by YOSSI0
Other Employees Tagged: Jessica Charles, Mikelson Clemat, Patricia Alvarado, Margaret Acquaah, Tom Chlupka, Alexis Acosta, Carlos Azahares, Daniel Salazar, Justin Cooley
September 19, 2025
On site experience was good. On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very fru On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very frustrating to have to x out to return to check available vehicles. Unfortunately I didn’t think to ask for someone to take a picture with my new Sorento. More
by bevferris
September 15, 2025
They didn't pay off my trade in on time to the point that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a sol that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a solution More
by David0143
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