Ernesto Rosado
Ernesto Rosado at Southern Hyundai Newport News

Ernesto Rosado | Page 41

Parts Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
454 Reviews
4.7

454 Reviews

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454 Reviews of Ernesto Rosado

August 18, 2024

Dealership Rating
Employee Rating

We have always received good service at this dealership no matter the age of the vehicle or issue at hand. Very satisfied. More

by RSCHULLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien , Brenda Messer, Michael Smith

Aug 23, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2024

Dealership Rating
Employee Rating

Jeffrey was the only service advisor on that very busy Saturday and he did an excellent job and kept his composure amidst the amount of people who had to wait for service. My hats off to him. More

by J.Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2024

Dealership Rating
Employee Rating

I received good service. It was average, I don't have any complaints but also don't have anything to rave about. They did what they said and finished when they said. I was More

by Boobydal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2024

Dealership Rating
Employee Rating

Southern Hyundai always keeps it honest in their service department. They will tell you the necessary and let you know things you need to think about having maintenance done to in the near future. I never f More

by erintarsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien, Zachery Posey , Brenda Messer

Aug 23, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2024

Dealership Rating
Employee Rating

Love the teams at Hyundai and very friendly . Clean waiting room and restroom. Will come back for next service More

by BOWENS_HAMPTONU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2024

Dealership Rating
Employee Rating

They did there job but upset about purchasing tire to pass my 2nd inspection when the 1st inspection that was done shows tire was fine. I found out that the mechanics employed get commission on sales. More

by DAVID.boecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

August 14, 2024

Dealership Rating
Employee Rating

Paint defect on 2023 Hyuandai unit covered under warranty. Told wouldn’t be a big expense out of my pocket to have it fixed at another dealership More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

August 14, 2024

Dealership Rating
Employee Rating

Great service, my starter went out and they accepted the tow truck and fit me into the schedule. I will definitely be going back for service in the future. More

by Billytyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 14, 2024

Dealership Rating
Employee Rating

The dealership is always professional and helpful if you have questions. Top rate all the time. More

by Jimmycclements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 12, 2024

Dealership Rating
Employee Rating

I was 20 minutes late and they still kept my appointment, but my second appointment there where no shuttle and spending almost four hours at the dealership. More

by makuco63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Aug 23, 2024

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

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