Ernesto Rosado | Page 42
Parts Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
454 Reviews
Write a Review454 Reviews of Ernesto Rosado
August 11, 2024
It is clean. Staff is polite, courteous, friendly and very healthful. The service they give is the reason that I purchased a second Hyundai. Shoutout to the se Staff is polite, courteous, friendly and very healthful. The service they give is the reason that I purchased a second Hyundai. Shoutout to the service team. Sales team also work hard to attempt to interest us in new vehicles. Just wasn’t ready to make that happen yet. More
Other Employees Tagged: Robert Smith, jeffrey moien , Brenda Messer
August 09, 2024
Friendly employees and fine service always. Well man̈need and explain what needs to be done. Well man̈need and explain what needs to be done. More
Other Employees Tagged: Chris House , Brenda Messer
August 05, 2024
Took too long to fix the car and it still is not fixed. Never updated Never updated More
Other Employees Tagged: jeffrey moien
August 04, 2024
Dealership personal felt bad because they had been overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appoi overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appointments were made by a central location and apparently they mismanaged. More
Other Employees Tagged: jeffrey moien
July 31, 2024
I stoped using this location because of the terrible service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. More
Other Employees Tagged: Derrick Phillips
June 18, 2024
I have not yet had a repair completed, however the experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warra experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warranty. Initially I was simply told it would be $200 for diagnostics, And if I had an extended warranty, as the car was not under warranty with 80K+ miles (partially) I think Initially Southern could have done a better job explaining that. Relative minor, but always communication is the breakdown. More
Other Employees Tagged: jeffrey moien
June 16, 2024
The staff was very helpful with figuring out the issue we were having and promptly fixed it with clear communication. were having and promptly fixed it with clear communication. More
Other Employees Tagged: jeffrey moien
June 14, 2024
Excellent kind Staff, have been dealing with Chris and Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful More
Other Employees Tagged: Chris House, Robert Smith , Brenda Messer
June 13, 2024
First time visiting this dealership and everything went very well from start to finish. Great job everyone. Thanks. very well from start to finish. Great job everyone. Thanks. More
Other Employees Tagged: jeffrey moien , Jeffrey Molen .....5 stars

