Estefania Adaro
Estefania Adaro at Sullivan Cadillac

Estefania Adaro | Page 4

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.9
68 Reviews
4.9

68 Reviews

Write a Review

68 Reviews of Estefania Adaro

December 31, 2025

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Employee Rating

Transmission replaced under warranty. Loaner car was provided while they were working on mine. Great customer service. More

by MWMCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Sullivan Cadillac responded

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with Sullivan Cadillac during your transmission replacement. It’s great to know our loaner car service and customer service met your needs. We appreciate your support and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

December 27, 2025

Dealership Rating
Employee Rating

Very pleasant personel and efficient service. Estefania is always a great help and explains what needs to be done. I wouldn't go any where else. Was out doing errands when a display came up on th More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: unknown

Dec 27, 2025

Sullivan Cadillac responded

Thank you for your review! We appreciate your kind words about our team, especially Estefania. We're glad to hear you had a positive experience with our efficient service and that we could assist you with your vehicle. Your satisfaction means a lot to us at Sullivan Cadillac. We look forward to welcoming you back for any future needs! Sincerely, The Sullivan Cadillac Team

December 22, 2025

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Employee Rating

No issues at all. .. My car was serviced promptly and the service adviser was very pleasant. More

by tf
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your car was serviced promptly and that our service adviser made your experience pleasant. At Sullivan Cadillac, our team strives to provide excellent service, and your kind words motivate us to keep up the good work. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

December 19, 2025

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Employee Rating

I forgot I had a 9 am meeting. But they worked quickly to get me out and on the road. I made the meeting. Thank you for listening to your clients. GREAT staff. Very profession More

by GLGAGEN81
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that our team at Sullivan Cadillac was able to get you on the road quickly so you could make your meeting. We appreciate your kind words about our staff's professionalism and courtesy. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 12, 2025

Dealership Rating
Employee Rating

Estefanía was very helpful and efficient in helping me with my auto repairs. She also informed me of future repairs and it’s approximate costs so I can decide when to bring my auto for repairs. More

by FRETJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia

Dec 13, 2025

Sullivan Cadillac responded

Thanks so much for your excellent review! We're so happy to hear that Estefanía provided you with helpful and efficient service during your auto repairs at Sullivan Cadillac. It's great that she was able to inform you about future repairs and their costs as well. Your feedback means a great deal to us, and our team looks forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

December 10, 2025

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I had great service. Friendly and ready to help with what I had going on More

by fpickens62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're pleased to hear you had a great experience with us at Sullivan Cadillac. Our team is always ready to help, and it's great to know that you felt supported. We look forward to seeing you again soon. Sincerely, The Sullivan Cadillac Team

November 24, 2025

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Employee Rating

10:00 am appointment 2-1/2 hours later car still in waiting no communication from service, so I wait! Service rep went to lunch. This is poor service! More

by Fedup
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay and lack of communication during your service appointment at Sullivan Cadillac. Your feedback is valuable, and we want to ensure our clients receive the best service possible. Please feel free to reach out to us directly so we can address your concerns further and improve our service. Sincerely, The Sullivan Cadillac Team

November 18, 2025

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Employee Rating

A bit pricey but good and friendly service. Comfortable waiting area. Thank you very much. More

by nancyleeayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Sullivan Cadillac responded

Thank you for your review, Nancy! We appreciate your feedback about our friendly service and comfortable waiting area at Sullivan Cadillac. We understand that pricing is a consideration and value your thoughts. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 17, 2025

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Employee Rating

Nice dealership, and their customer service area is very comfortable and friendly with a wide arrangement of snacks and refreshments. More

by ecberry1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you enjoyed our comfortable customer service area and the variety of snacks and refreshments at Sullivan Cadillac. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

November 14, 2025

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Employee Rating

The service team and everyone at Sullivan Cadillac is top notch. And the lounge area offers so many refreshments while you wait. So glad I purchased from them and highly recommend them to anyone in the mark More

by cyrettek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Sullivan Cadillac responded

Thank you so much for your kind words! We truly appreciate your positive feedback about our service team and the lounge area at Sullivan Cadillac. We're thrilled to hear that you had such a great experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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