Courteous helpful,under standing
Went beyond to figure
out my
Phone charger, ,found out the 15 pro doesn’t work on the Lyric.
Tried five newer phones and it worked. Love the car and the dealership. V
out my
Phone charger, ,found out the 15 pro doesn’t work on the Lyric.
Tried five newer phones and it worked. Love the car and the dealership. Very compassionate to my needs. Second car I purchased from them. If I ever buy another vehicle it will be from Sullivan.
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by larry@bmbfasteners.com
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Larry! We're thrilled to hear that you had a positive experience with us at Sullivan Cadillac. It's great to know that our team was able to assist you with your phone charger issue and that you're loving your Cadillac Lyric. Our team truly appreciates your loyalty, and we look forward to helping you with your next vehicle purchase in the future. Enjoy your ride, and come see us again soon!
Sincerely,
The Sullivan Cadillac Team
Another great experience and great results with my
service. I enjoyed the quality of my appointment and will visit again
service. I enjoyed the quality of my appointment and will visit again
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by cinnaminari
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We're thrilled to hear that you had another great experience with your service at Sullivan Cadillac. Your satisfaction is our priority, and we look forward to welcoming you back for your next appointment. We appreciate your support!
Sincerely,
The Sullivan Cadillac Team
This is a very professional group!
I will tell all my friends and family to visit Sullivan!
I will tell all my friends and family to visit Sullivan!
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by CHADCORDWIN
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful feedback, Chad! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team at Sullivan Cadillac. We look forward to welcoming you and your friends and family in the future!
Sincerely,
The Sullivan Cadillac Team
The part needed was out of stock, so it took a bit for it
to come in, not their fault. Once it did my service appointment went smoothly, they were even able to take my SUV in early! Great job!
to come in, not their fault. Once it did my service appointment went smoothly, they were even able to take my SUV in early! Great job!
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by bajger
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We appreciate your understanding regarding the part's availability and are glad your service appointment went smoothly. It's great to know that we could accommodate your SUV early. We look forward to serving you again at Sullivan Cadillac!
Sincerely,
The Sullivan Cadillac Team
Had to have a engine light checked I guess there was dust
in a filter so it had to be replaced or fixed
in a filter so it had to be replaced or fixed
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by Southerngram1
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 09, 2026 -
Sullivan Cadillac responded
Thank you for your feedback! We're glad to hear that you brought your vehicle to Sullivan Cadillac for the engine light issue. Our team is committed to ensuring your vehicle runs smoothly, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Sincerely,
The Sullivan Cadillac Team
Always in top !
!! ?? Pleasure to do business with you guys !! Ha ha !!! ??
!! ?? Pleasure to do business with you guys !! Ha ha !!! ??
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by iondanciu58
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 09, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We appreciate your positive feedback about Sullivan Cadillac and are glad to hear that you had a pleasurable experience with us. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Happy with service.
And with the service provider. Last appointment got in and out quickly
And with the service provider. Last appointment got in and out quickly
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by BILLY62
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Sullivan Cadillac responded
Billy, thank you for your wonderful review! We are glad to hear that you were happy with our service and that your appointment was quick and efficient. At Sullivan Cadillac, our team strives to provide the best experience for our customers. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Estefania did an awesome job communicating with me.
Had to come back twice to fix the issue and the service department did a great job troubleshooting the issue and I believe it is now fixed. They kept
Had to come back twice to fix the issue and the service department did a great job troubleshooting the issue and I believe it is now fixed. They kept it a long time so that tells me they are very thorough. Kyle is an excellent driver. Thanks for a great experience overall.
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by dapnacek
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 04, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Estefania provided excellent communication and that our service department was thorough in addressing your issue. It’s great to know that Kyle made your experience even better with his driving skills. We appreciate your feedback and look forward to assisting you again at Sullivan Cadillac!
Sincerely,
The Sullivan Cadillac Team
quick, good and knowledgeable, nice waiting room
fifteen
words is too many to say sometimes
words is too many to say sometimes
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by Deborah J. Long
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Deborah! We’re glad to hear you had a positive experience at Sullivan Cadillac. Our team appreciates your feedback and hopes to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Thank John for his great service even though I was late
arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and than
arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and thank to all for courteous and excellent service. Ron and Carolyn
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by rushfordc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joey in sales
Jun 27, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful feedback, Ron and Carolyn! We truly appreciate your continued loyalty to Sullivan Cadillac over the past forty years. It's great to hear that John provided you with excellent service, even with your late arrival. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team