Reliable and fast service.
Waiting area has beverages and snacks making the waiting time enjoyable.
Waiting area has beverages and snacks making the waiting time enjoyable.
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by cyrettek
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our reliable and fast service at Sullivan Cadillac. It’s great to know that our waiting area made your time with us more enjoyable. We appreciate your feedback and look forward to serving you again soon!
Sincerely,
The Sullivan Cadillac Team
They are amazing people and this was an amazing place.
I love working with the people at Sullivan
I love working with the people at Sullivan
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by kevin.galarza
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Sullivan Cadillac responded
Thank you, Kevin! We’re glad you had such a positive experience working with our team at Sullivan Cadillac. We appreciate your kind words and look forward to serving you again soon.
Sincerely,
The Sullivan Cadillac Team
This is the second car I purchased from Sullivan
Cadillac, the service department is great as well as the sales department.
Cadillac, the service department is great as well as the sales department.
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by christinewalker352
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Christine! We appreciate your loyalty and are thrilled to hear that you've had a great experience with both our sales and service departments at Sullivan Cadillac. Our team looks forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Excellent service.
Went out of her way to accommodate me. Everything that needed to be done, was done in a timely manner.
Went out of her way to accommodate me. Everything that needed to be done, was done in a timely manner.
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by b.o.d.0923
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Sullivan Cadillac responded
Thank you for your fantastic review! We’re glad to hear that you received excellent service and that our team went out of their way to accommodate you. At Sullivan Cadillac, we strive to provide timely and efficient service to all our customers. We hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Had my 2025 CT5 in for general service.
As soon as I drove in, I was greeted by an attendant and promptly directed to Stephanie, my service advisor. Stephanie was very efficient, completi
As soon as I drove in, I was greeted by an attendant and promptly directed to Stephanie, my service advisor. Stephanie was very efficient, completing my paperwork and then settling me down in the customer lounge. I was excited to see my service completed quite quickly. Stephanie then promptly filled out my completed paperwork and I was on my way!! Thank you Sullivan Cadillac for a pleasureable experience.
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by Bill Mck
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Bill! We are thrilled to hear that you had such a positive experience with your 2025 Cadillac CT5 service and that Stephanie took great care of you. Your satisfaction is our priority, and we appreciate you choosing Sullivan Cadillac. We look forward to seeing you again for your future service needs!
Sincerely,
The Sullivan Cadillac Team
They were on time and respected the cleanliness in f my
car. Very professional employees.
car. Very professional employees.
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by BORNTOSHOPGIRL
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We appreciate your feedback about our professionalism and commitment to taking care of your vehicle at Sullivan Cadillac. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Everything was fine except for the wait time.
I had an appointment and was still there for 2.5 hours
I had an appointment and was still there for 2.5 hours
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by kduff76
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Aug 20, 2026 -
Sullivan Cadillac responded
Thank you for your feedback. Our team appreciates you taking the time to share your experience with us at Sullivan Cadillac. While we're glad to hear that everything else went well, we understand that the wait time can be frustrating. Your comments are valuable, and we encourage you to reach out to us directly so we can address your concerns. Hoping to provide you with a more efficient experience during your next visit!
Sincerely,
The Sullivan Cadillac Team
Made an appointment online with ease, Estefania was ready
for me at the Dealership. Needed some warranty work and a check on a noise issue with my passenger door. Service was professional and explanation ver
for me at the Dealership. Needed some warranty work and a check on a noise issue with my passenger door. Service was professional and explanation very thorough, appreciated the customer service!
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by esponewproducts
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that your appointment went smoothly and that Estefania provided you with professional service regarding your warranty work and door noise issue. Your appreciation for our customer service means a lot to us at Sullivan Cadillac. Our team looks forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Good people fast efficient people and service.
Waiting area was comfortable and very clean and fresh looking since the remodel
Waiting area was comfortable and very clean and fresh looking since the remodel
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by dcm3348
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sullivan Cadillac responded
Thank you for your review! We appreciate your kind words about the fast and efficient service at Sullivan Cadillac. It's great to hear you enjoyed the comfortable and clean waiting area after the remodel. We look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Excellent but costly.
The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay ov
The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
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by WCC4295
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Aug 02, 2026 -
Sullivan Cadillac responded
Thank you for your feedback! It's great to hear you received excellent service from the team at Sullivan Cadillac and enjoyed the new waiting area. Your comments regarding service pricing are appreciated and will be taken into consideration as we continue working to deliver the best possible value. We look forward to welcoming you back for your next service visit!
Sincerely,
The Sullivan Cadillac Team
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