Had to have a engine light checked I guess there was dust
in a filter so it had to be replaced or fixed
in a filter so it had to be replaced or fixed
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by Southerngram1
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 09, 2026 -
Sullivan Cadillac responded
Thank you for your feedback! We're glad to hear that you brought your vehicle to Sullivan Cadillac for the engine light issue. Our team is committed to ensuring your vehicle runs smoothly, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Sincerely,
The Sullivan Cadillac Team
Always in top !
!! ?? Pleasure to do business with you guys !! Ha ha !!! ??
!! ?? Pleasure to do business with you guys !! Ha ha !!! ??
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by iondanciu58
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 09, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We appreciate your positive feedback about Sullivan Cadillac and are glad to hear that you had a pleasurable experience with us. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Happy with service.
And with the service provider. Last appointment got in and out quickly
And with the service provider. Last appointment got in and out quickly
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by BILLY62
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Sullivan Cadillac responded
Billy, thank you for your wonderful review! We are glad to hear that you were happy with our service and that your appointment was quick and efficient. At Sullivan Cadillac, our team strives to provide the best experience for our customers. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Estefania did an awesome job communicating with me.
Had to come back twice to fix the issue and the service department did a great job troubleshooting the issue and I believe it is now fixed. They kept
Had to come back twice to fix the issue and the service department did a great job troubleshooting the issue and I believe it is now fixed. They kept it a long time so that tells me they are very thorough. Kyle is an excellent driver. Thanks for a great experience overall.
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by dapnacek
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jul 04, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Estefania provided excellent communication and that our service department was thorough in addressing your issue. It’s great to know that Kyle made your experience even better with his driving skills. We appreciate your feedback and look forward to assisting you again at Sullivan Cadillac!
Sincerely,
The Sullivan Cadillac Team
quick, good and knowledgeable, nice waiting room
fifteen
words is too many to say sometimes
words is too many to say sometimes
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by Deborah J. Long
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Deborah! We’re glad to hear you had a positive experience at Sullivan Cadillac. Our team appreciates your feedback and hopes to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Thank John for his great service even though I was late
arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and than
arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and thank to all for courteous and excellent service. Ron and Carolyn
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by rushfordc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joey in sales
Jun 27, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful feedback, Ron and Carolyn! We truly appreciate your continued loyalty to Sullivan Cadillac over the past forty years. It's great to hear that John provided you with excellent service, even with your late arrival. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
I am new to town and most pleased with the dealership and
the service dept personnel.
the service dept personnel.
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by DAVEAMYMANN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Mejia
Jun 26, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Dave! We're so glad to hear that you're pleased with Sullivan Cadillac and our service department. We appreciate you choosing us and look forward to serving you again in the future. Welcome to the area!
Sincerely,
The Sullivan Cadillac Team
The best service center ever!
! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac
! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac
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by CHADCORDWIN
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Chad! We’re thrilled to hear that you had such a positive experience at Sullivan Cadillac. Our team takes pride in providing courteous and professional service, and it’s great to know that you’re referring us to others. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Excellent professional and polite service Every visit
Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
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by ckjones7676
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jun 24, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Estefania has consistently provided you with excellent, professional, and personable service during your visits to Sullivan Cadillac. We truly appreciate your recognition of her efforts and will certainly share your kind words with her. Looking forward to seeing you again for your future vehicle maintenance needs!
Sincerely,
The Sullivan Cadillac Team
On June 19, 2026, I took my CT4 into Sullivan Cadillac
for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read
for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read and respond to a few emails on my cell phone.” The service was fast and efficient!
As always, Estefania was friendly, courteous, knowledgeable, and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6.
Thank you and keep up the great work!
K. Wayne Hunter, Ed.D
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by DRWAYNE60
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Sullivan Cadillac responded
Thank you, K. Wayne Hunter, Ed.D, for your wonderful review! We’re thrilled to hear that you had a fast and efficient experience with Estefania during your safety inspection for your Cadillac CT4. Our team prides itself on providing friendly and knowledgeable service, and it’s great to know Estefania consistently delivers that for you. We appreciate your kind words and look forward to assisting you again at Sullivan Cadillac. Safe travels in your CT4 and CT5!
Sincerely,
The Sullivan Cadillac Team