Fantastic service!
Estefania handled my emergency flat tire SUPER FAST! Safe and expert work. Thankyou
Estefania handled my emergency flat tire SUPER FAST! Safe and expert work. Thankyou
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by lakingsfl10
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Sullivan Cadillac responded
Thank you so much for your feedback! We’re glad that Estefania was able to assist you with your emergency flat tire quickly and efficiently. Your safety is our priority here at Sullivan Cadillac. We look forward to serving you again soon.
Sincerely,
The Sullivan Cadillac Team
Service is always easy.
Very accommodating for dropping off and picking up. It Makes it easy to do during the work day.
Very accommodating for dropping off and picking up. It Makes it easy to do during the work day.
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by TRACEY14
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Sullivan Cadillac responded
Thank you for your feedback, Tracey! We're glad to hear that your service experience at Sullivan Cadillac is always easy and accommodating, especially with the convenience of drop-off and pick-up. We appreciate you taking the time to share your thoughts, and we look forward to seeing you again.
Sincerely,
The Sullivan Cadillac Team
They do amazing, quick work.
The staff is kind going above and beyond making sure you are taken care of
The staff is kind going above and beyond making sure you are taken care of
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by FITGYMNAST
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you experienced amazing service at Sullivan Cadillac. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
She explain the entire service work to me and help me
with scheduling it over the next few months (my choice) Excellent care and was patient with me. Great job and very helpful
with scheduling it over the next few months (my choice) Excellent care and was patient with me. Great job and very helpful
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by susanfl59
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Susan! It's great to hear that you received excellent care and appreciated the detailed explanation of the service work at Sullivan Cadillac. Our team strives to provide the best experience possible, and we're glad to know we met your expectations. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
The best I have deel with in my life buying cars.
Was at this dealership
Was at this dealership
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by LRAINS56
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Sullivan Cadillac responded
Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase!
Sincerely,
The Sullivan Cadillac Team
Excellent customer service, staff is knowledgeable and
friendly.Very pleased with my experience. Thank you
friendly.Very pleased with my experience. Thank you
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by yoele05
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2025 -
Sullivan Cadillac responded
Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team
Great service advisor.
Kept me posted on everything about my vehicle while there being repaired.
Kept me posted on everything about my vehicle while there being repaired.
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by YTYREE
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2025 -
Sullivan Cadillac responded
Thank you for your kind words! We appreciate your feedback regarding the excellent service you received from our service advisor at Sullivan Cadillac. It's great to hear that you were kept informed during your vehicle's repair. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
My service was great!
Looking forward to further services there! The facility is nice! Thank you
Looking forward to further services there! The facility is nice! Thank you
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by JESSICAJAYNE101
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
My recent experience with the dealership was
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges.
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by dallasb09
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust.
If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us.
Sincerely,
The Sullivan Cadillac Team
Love this dealership.
Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well.
Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well.
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by SKPIKE45
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! We are delighted to hear that you had a positive experience at Sullivan Cadillac and that Estefania made such a great impression with her professionalism and attention to detail. We appreciate your kind words and look forward to welcoming you back next time!
Sincerely,
The Sullivan Cadillac Team
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