Esther Shamouel
Esther Shamouel at INFINITI Roseville

Esther Shamouel | Page 6

Client Specialist

INFINITI Roseville

830 Automall Dr
Roseville, CA 95661

Contact Me
4.9
72 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

Assyrian Assyrian

4.9

72 Reviews

Write a Review

72 Reviews of Esther Shamouel

June 29, 2020

Dealership Rating
Employee Rating

Easiest car buying experience ever The team at Infiniti Roseville was amazing! My vehicle was ready when I arrived and the paperwork was a breeze. I had my 6 and 8 year old children w More

by Christopher G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Buscaglia , Nadine Dillman, Ray Martin, Ronnie Thomas

Jun 29, 2020

INFINITI Roseville responded

Christopher, You're family is amazing! We love when the whole family comes along for the ride. Thank you for the 5-star review of our whole team. We truly appreciate your business and we look forward to being here for all your INFINITI needs.

June 13, 2020

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Employee Rating

This was my first time purchasing a new vehicle from a dealership, and I’m so happy I got to work with Ray for this experience. He was super helpful, very easy going (not pushy like other dealerships I vi More

by paulinacamacho10
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris, Ray Martin, Blake Nero

Jun 15, 2020

INFINITI Roseville responded

Paulina, Congratulations on such a big milestone! We are so happy we could be a part of your first new car purchase. If you have ANY questions moving forward, don't hesitate to give us a call.

May 26, 2020

Dealership Rating
Employee Rating

Great buying experience! Esther was very helpful and personable. This dealership doesn't give you the run around like a lot of the other ones do. We knew what we wanted, it More

by QX80 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadine Dillman

May 26, 2020

INFINITI Roseville responded

Thank you for the high recommendation. We are so pleased Esther should you our Expect More level of service. We look forward to the continued relationship and seeing you for your QX80 services in the future.

November 13, 2019

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Employee Rating

Great customer service from start till end. Every time we came into the dealership for regular maintenance i.e. oil changes, we are always greeted with a smile. Working with Blake was the quickest and easies More

by Dang
Recommend Dealer
Yes

Other Employees Tagged: Blake Nero

Dec 10, 2019

INFINITI Roseville responded

Thank you fro taking the time to share your positive experience. We truly appreciate your business.

October 18, 2019

Dealership Rating
Employee Rating

Great experience! Great service and care. They were very easy to work with and I will drive the 70 miles it was from my home for my future car needs. More

by Xraygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Martin

Oct 18, 2019

INFINITI Roseville responded

Thank you for the 5-stars, and thank you for making the drive out to see us! We're so glad you had an awesome experience and are loving your new INFINITI. Welcome to the INFINITI Roseville family!

March 30, 2019

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Employee Rating

Terrible experience Came in to drive a car. Was told one price on the phone. Called ahead and let them know the time I was coming and I was on a tight schedule. They didn More

by MTennFol
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Steven Harris, Matt Saretsky, Sales manager

Apr 01, 2019

INFINITI Roseville responded

This is Marco Buscaglia, Executive Manager here at INFINITI Roseville. I want to apologize about the experience you described above. This does not sound indicative of the high level of service we pride ourselves upon. I would love to discuss the experience and ensure we do all we can to make it right. Can you please give me a call at your earliest convenience. I can be reached directly at 916-216-8386.

March 07, 2019

Dealership Rating

Amazing Purchasing Experience I couldn't be happier with the experience that I received from Steve and Esther. From start to finish I felt taken care of. The team was knowledgeab More

by Quangsiicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris

Mar 08, 2019

INFINITI Roseville responded

Thank you so much for taking time to share your review with us. We are so glad that Steve and Esther were there to ensure you had a smooth and easy car-buying experience. We hope we can continue to provide you excellent customer service for many years to come. Until next time, happy motoring!

January 30, 2019

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Employee Rating

This is definitely the Infiniti location you want to be at! Found myself in the market for a new car. Contacted the dealership, within 10 minutes I had a quote, car was located and ready to obtain with my conse More

by Supersecret1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2019

INFINITI Roseville responded

Thank you so much for taking time to share your awesome experience with us. We are so glad Esther was there to ensure you had a smooth and easy experience. We are truly grateful for you and your business. Welcome to the INFINITI Roseville family!

December 23, 2018

Dealership Rating
Employee Rating

FirstInfiniti Had one of the best experience ever in buying a car. I was painless and stress free. Blake provided excellent service from top to bottom. No pressure More

by DarianLim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Nero

Dec 26, 2018

INFINITI Roseville responded

DarianLim, Thank you so much for the wonderful review. We are so glad Esther and Blake were the to assist you with all your INFINITI needs. We look forward to seeing you again, but until then, welcome to the INFINITI Roseville family!

December 01, 2018

Dealership Rating
Employee Rating

An awesome experience Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure More

by Franklin0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Pollard

Dec 03, 2018

INFINITI Roseville responded

Franklin0503, Thank you for the wonderful review. We are so happy we could be there to make your car-buying experience smooth and pleasant. Congratulations on your new car!

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