Esther Shamouel
Esther Shamouel at INFINITI Roseville

Esther Shamouel | Page 6

Client Specialist

INFINITI Roseville

830 Automall Dr
Roseville, CA 95661

Contact Me
4.9
70 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

4.9

70 Reviews

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70 Reviews of Esther Shamouel

May 26, 2020

Dealership Rating
Employee Rating

Great buying experience! Esther was very helpful and personable. This dealership doesn't give you the run around like a lot of the other ones do. We knew what we wanted, it More

by QX80 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadine Dillman

May 26, 2020

INFINITI Roseville responded

Thank you for the high recommendation. We are so pleased Esther should you our Expect More level of service. We look forward to the continued relationship and seeing you for your QX80 services in the future.

November 13, 2019

Dealership Rating
Employee Rating

Great customer service from start till end. Every time we came into the dealership for regular maintenance i.e. oil changes, we are always greeted with a smile. Working with Blake was the quickest and easies More

by Dang
Recommend Dealer
Yes

Other Employees Tagged: Blake Nero

Dec 10, 2019

INFINITI Roseville responded

Thank you fro taking the time to share your positive experience. We truly appreciate your business.

October 18, 2019

Dealership Rating
Employee Rating

Great experience! Great service and care. They were very easy to work with and I will drive the 70 miles it was from my home for my future car needs. More

by Xraygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Martin

Oct 18, 2019

INFINITI Roseville responded

Thank you for the 5-stars, and thank you for making the drive out to see us! We're so glad you had an awesome experience and are loving your new INFINITI. Welcome to the INFINITI Roseville family!

March 30, 2019

Dealership Rating
Employee Rating

Terrible experience Came in to drive a car. Was told one price on the phone. Called ahead and let them know the time I was coming and I was on a tight schedule. They didn More

by MTennFol
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Steven Harris, Matt Saretsky, Sales manager

Apr 01, 2019

INFINITI Roseville responded

This is Marco Buscaglia, Executive Manager here at INFINITI Roseville. I want to apologize about the experience you described above. This does not sound indicative of the high level of service we pride ourselves upon. I would love to discuss the experience and ensure we do all we can to make it right. Can you please give me a call at your earliest convenience. I can be reached directly at 916-216-8386.

March 07, 2019

Dealership Rating

Amazing Purchasing Experience I couldn't be happier with the experience that I received from Steve and Esther. From start to finish I felt taken care of. The team was knowledgeab More

by Quangsiicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris

Mar 08, 2019

INFINITI Roseville responded

Thank you so much for taking time to share your review with us. We are so glad that Steve and Esther were there to ensure you had a smooth and easy car-buying experience. We hope we can continue to provide you excellent customer service for many years to come. Until next time, happy motoring!

January 30, 2019

Dealership Rating
Employee Rating

This is definitely the Infiniti location you want to be at! Found myself in the market for a new car. Contacted the dealership, within 10 minutes I had a quote, car was located and ready to obtain with my conse More

by Supersecret1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2019

INFINITI Roseville responded

Thank you so much for taking time to share your awesome experience with us. We are so glad Esther was there to ensure you had a smooth and easy experience. We are truly grateful for you and your business. Welcome to the INFINITI Roseville family!

December 23, 2018

Dealership Rating
Employee Rating

FirstInfiniti Had one of the best experience ever in buying a car. I was painless and stress free. Blake provided excellent service from top to bottom. No pressure More

by DarianLim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Nero

Dec 26, 2018

INFINITI Roseville responded

DarianLim, Thank you so much for the wonderful review. We are so glad Esther and Blake were the to assist you with all your INFINITI needs. We look forward to seeing you again, but until then, welcome to the INFINITI Roseville family!

December 01, 2018

Dealership Rating
Employee Rating

An awesome experience Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure More

by Franklin0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Pollard

Dec 03, 2018

INFINITI Roseville responded

Franklin0503, Thank you for the wonderful review. We are so happy we could be there to make your car-buying experience smooth and pleasant. Congratulations on your new car!

November 07, 2018

Dealership Rating
Employee Rating

everyone was amazing. great care was taken Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the More

by billhoge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Farinsky, Steven Harris, Blake Nero

Nov 08, 2018

INFINITI Roseville responded

billhoge, Thank you so much for the awesome review. We are so glad we could provide such excellent customer service. We hope we see you again, but until next time, welcome to the INFINITI Roseville family!

November 06, 2018

Dealership Rating
Employee Rating

Esther was the best! I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several lo More

by BCISME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas King

Nov 08, 2018

INFINITI Roseville responded

BCISME Thank you so much for taking time to share your experience with us. We are so glad Esther was there to make sure your car-buying experience was smooth, easy, and comfortable. We know the car-buying process can be stressful, and we want to ensure that your experience is as comfortable and professional as possible. Congratulations on your new vehicle!

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