Ethan Charlwood

Ethan was amazing to work with. His professionalism, flexibility, knowledge and understanding of my needs helped me buy the car of my dreams. Royal has certainly lived up to its 5 s His professionalism, flexibility, knowledge and understanding of my needs helped me buy the car of my dreams. Royal has certainly lived up to its 5 star reputation. More

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Ethan was kind patient and friendly. He explained everything clearly and I felt he was honest with me. He explained everything clearly and I felt he was honest with me. More

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Greeting me with KARE great customer serving great information very kind very polite. I would definitely buy again. information very kind very polite. I would definitely buy again. More

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Professional, friendly, transparent and great salesperson. Never felt pressured and felt like he was always making sure that the deal was fair. Looking forward to working with him in the future. salesperson. Never felt pressured and felt like he was always making sure that the deal was fair. Looking forward to working with him in the future. More

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Ethan was very thorough. He took the time to ensure we understood every step of the process. He took the time to ensure we understood every step of the process. More

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Ethan C was fantastic to work with - professional, friendly, responsive and thorough. He made buying a car easy, efficient and low pressure - would highly recommend working with him! friendly, responsive and thorough. He made buying a car easy, efficient and low pressure - would highly recommend working with him! More

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This is my 4th lease with Royal Kia! As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there h As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there he sent me a video introducing himself and some of the cars I might be interested in! This was a first for me and so appreciated l! He did a great job from start to finish! Ethan was extremely helpful as well and gave an honest assessment of my lease return and treated me as a valued customer. Jesus took a lot of time to make sure I understood the many new features on my car’. Great service all around’m More

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Ethan was incredibly friendly, took his time with us, and thoroughly answered every question we had. thoroughly answered every question we had. More

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This was the first new car purchase for me in 10 years. I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I be I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I began by reaching out through the dealer website, Jesus responded promptly and surprised me with a video introducing himself and showing me the car. The video left a notable impression that I liked. Through the entire journey Jesus was responsive, respectful, professional, courteous, thoughtful, and polite. I would say that Jesus certainly went above and beyond to ensure that I felt informed, that my questions were answered, and that all the details that I needed were at my disposal. For him 10/10 The dealership is a non-commission based dealer. Their prices aligned with market value research that I did on my own beforehand, and as such, they do not negotiate on pricing. I consider that the biggest PLUS to purchasing through Royal Kia. Nobody pushed me into a purchase. I actually found myself saying "Okay, I would like to move forward. What are the next steps?" which was fantastic. Jesus handed me over to Ethan for the transactional process, which was equally easy. Ethan was fantastic; professional, courteous, jovial, and friendly. I presented him with my desired financial outcome, he worked with me, and even managed to secure a lower interest rate than I'd found on my own from a local credit union -> saving me money! I grew up when dealers seemed to be trying to 'rip-off' just about anyone who walked onto the lot. This was NOT the case here. I felt like the sale was fair, the quality of the vehicles was HIGH and that the service I received from these two plus Jayden who was new and everyone in between was EXCELLENT. TLDR: I owned a Kia before, I came looking for another, found this one at Royal Kia, and would gladly return in the future; though I hope not to need them, their Warranty Forever on the drivetrain delivers a sense of confidence in their vehicles that put a proverbial bow on the entire process. Lastly, I don't want to spoil anything for anyone reading this before making a purchase, but I was presented with a purchase 'gift' at the end of the process that was completely unexpected and definitely raised the bar for how I felt about finishing the buying process. Thank you Jesus, Ethan, Jayden, and everyone involved in the process! More

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Ethan is very knowledgeable and accommodating Easy to talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia More

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