Ethan Dillard
Ethan Dillard at Key Acura of Reno

Ethan Dillard

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

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5.0
15 Reviews

My name is Ethan and I was born and raised in the Reno/Tahoe area. Growing up in Incline Village, i grew to love the mountains and our community. My family and I love the reno area and am excited to contribute and take care of fellow Reno locals! Working in the Automotive Industry for 10 plus years has taught me a lot, but none more valuable than the importance of customer service.

Dealership Experience

2 yrs, 6 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

5.0

15 Reviews

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15 Reviews of Ethan Dillard

February 25, 2026

Dealership Rating
Employee Rating

Key Acura was fantastic at taking care of my recall issue. They are my go to for all required repairs. More

by densmith651
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

February 11, 2026

Dealership Rating
Employee Rating

Wonderfully professional I was greeted in a timely manner. My car was done in a timely manner washed ready to go and communication was amazing. More

by Abareilles
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Feb 12, 2026

Key Acura of Reno responded

Thank you

Feb 12, 2026

Key Acura of Reno responded

thank you

February 08, 2026

Dealership Rating
Employee Rating

The experience with good. However, I am disappointed that they charge a service fee when using a credit card. Business get those fees waived but individuals do not. Fixing a c More

by Marimari
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

February 07, 2026

Dealership Rating
Employee Rating

Best experience ever Ethan was amazing took his time to explain everything to me Ethan was amazing took his time to explain everything to me. Excellent More

by Tom Cheers
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

January 31, 2026

Dealership Rating
Employee Rating

They are courteous, go the extra mile and explained and answered questions about my service and my car. More

by Robinsonmichele7
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

January 30, 2026

Dealership Rating
Employee Rating

They do what you ask them to do. They do it in a friendly manner. Their Manet makes you want to come back. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kitt Ramey, Fred Combs

January 28, 2026

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Employee Rating

I'm always treated well and feel important Easy to get an appointment and when I pull up they know my names More

by bwells997
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

January 22, 2026

Dealership Rating
Employee Rating

Professional, clear about costs and potential problems. Friendly and honest. Waiting area is clean and set up for ability to be comfortable and work if need be. More

by Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Robinson

January 20, 2026

Dealership Rating
Employee Rating

It was clean and had nice amenities whike waiting for the service to be performed. Check in/out was quick and efficient. More

by michellemlacasse
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

January 14, 2026

Dealership Rating
Employee Rating

Very helpful and explained everything in detail He was very knowledgeable and the price was very fair thank you More

by Mikeohare
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

1

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