Ethan Dillard
Ethan Dillard at Key Acura of Reno

Ethan Dillard

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

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5.0
32 Reviews

My name is Ethan and I was born and raised in the Reno/Tahoe area. Growing up in Incline Village, i grew to love the mountains and our community. My family and I love the reno area and am excited to contribute and take care of fellow Reno locals! Working in the Automotive Industry for 10 plus years has taught me a lot, but none more valuable than the importance of customer service.

Dealership Experience

2 yrs, 8 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

5.0

32 Reviews

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32 Reviews of Ethan Dillard

April 08, 2026

Dealership Rating
Employee Rating

5 Service Advisor Ethan and his associate were very helpful and knowledgeable. The technician service on my car was completed professionally. I received a complete detailed invoice as well as an explan More

by lynn.hayden
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Apr 09, 2026

Key Acura of Reno responded

We’re grateful for your feedback on Ethan’s helpful guidance and our technician’s professional service on your Acura RDX. It’s great to hear the detailed invoice and clear explanation met your needs. We look forward to assisting you again. Experience the Key Difference

April 08, 2026

Dealership Rating
Employee Rating

Very timely and professional. The shuttle driver was very nice, courteous and timely. Thank you More

by Cpjunior8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I forgot shuttle drivers name.

Apr 08, 2026

Key Acura of Reno responded

We’re pleased our shuttle service met your expectations for punctuality and professionalism. Your kind words about Ethan will be passed along to him. Thank you for trusting us with your Acura RDX service. Experience the Key Difference

April 04, 2026

Dealership Rating
Employee Rating

Ethan was great. He answered my questions thoroughly and provided information without being pushy. I was surprised to receive a complimentary oil change and checkup f More

by TERINE.HIGA
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

April 03, 2026

Dealership Rating
Employee Rating

Courteous greeting Comfortable waiting area with internet Flawless execution to resolve the issue, and I was on my way in under an hour. More

by trgurgui
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 30, 2026

Dealership Rating
Employee Rating

Great customer experience. Treated very well. Car was ready when promised. Every one was friendly and helpful. More

by Wjwagner67
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 23, 2026

Dealership Rating
Employee Rating

Pleasant and focus on timeliness and service of my car I am very happy Reno Acura Dealer More

by jamesmotteler
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 22, 2026

Dealership Rating
Employee Rating

Excellent Friendly staff great 4 my MDX! Did not recommend service I did not need. More

by steven.egly
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 19, 2026

Dealership Rating
Employee Rating

Always great service On time easy appointment no wait and good snacks Great staff and parts department More

by cblank56
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 18, 2026

Dealership Rating
Employee Rating

All went as planned. Kept accurately informed Have a nice day. Goodbye. I can count. More

by peter@breeninsurance.com
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

March 18, 2026

Dealership Rating
Employee Rating

An excellent dealership that consistently takes care of me and my family, whether it’s resolving issues or providing general support. I wouldn’t consider going anywhere else—10/10 to the entire staff. More

by DIAZDUSTIN0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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