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Ethan Harbison

Overview Reviews (344) Inventory (298)

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Ethan Harbison

Ethan Harbison | Page 20

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

I have worked in the Auto Industry since graduating from Penn State University in 1994. I have worked as a service advisor at BMW of Allentown since October 1999. I treat each customer with honesty and integrity as I would my own family. I have come to know my clients personally and enjoy meeting new ones every day.

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5.0

344 Reviews

Overview Reviews (344) Inventory (298)

Dealership Experience

26 yrs, 10 mos

Industry Experience

30 yrs, 7 mos

5.0

344 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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344 Reviews of Ethan Harbison

October 27, 2021

Dealership Rating

Employee Rating

Excellent customer service! Ethan is the man!! Always service with a smile!! Great dealership 5***** service with a smile!! Great dealership 5***** More

by Jfolsom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Simpson , Jane Billig

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Oct 28, 2021 -

BMW of Allentown responded

Thank you for your 5-stars! -Daniels BMW Team

October 23, 2021

Dealership Rating

Employee Rating

Efficient scheduling, Todd was outstanding, staff were clearly customer-focused & friendly. Was an excellent experience! clearly customer-focused & friendly. Was an excellent experience! More

by lmriddlesmd

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Simpson

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Oct 26, 2021 -

BMW of Allentown responded

We're happy Todd could help make this experience worthy of a five-star rating! We look forward to seeing you at your next appointment! - Daniels BMW

October 23, 2021

Dealership Rating

Employee Rating

I brought my vehicle in for a detail and they went above and beyond to make my experience special. and beyond to make my experience special. More

by Dom H

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Simpson, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 23, 2021

Dealership Rating

Employee Rating

Very clean, friendly and overall super nice dealership.Really appreciate the professionalism and attention to detail dealership.Really appreciate the professionalism and attention to detail More

by RNDOG3

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review! We appreciate your 5-stars!

October 22, 2021

Dealership Rating

Employee Rating

Friendly service and quality work. Prices average for BMW service. They should offer a healthy snack vs only high calorie biscotti. service. They should offer a healthy snack vs only high calorie biscotti. More

by Bevbogart

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 22, 2021 -

BMW of Allentown responded

Thank you for the review and feedback - we will pass them along to our team for consideration. We appreciate your business and hope to see you again next time!

October 19, 2021

Dealership Rating

Employee Rating

They set the bar high as far as service and have never let me down. let me down. More

by Tommy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Austin Schlemmer

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Oct 20, 2021 -

BMW of Allentown responded

This is what we like to hear, Tommy! See you next time at Daniels BMW!

October 13, 2021

Dealership Rating

Employee Rating

They Always provide excellent service and care. Every visit is friendly and balanced. Great knowledgeable personnel visit is friendly and balanced. Great knowledgeable personnel More

by Bobmensch

Recommend Dealer

Yes

Other Employees Tagged: Charles German

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Oct 13, 2021 -

BMW of Allentown responded

Thanks so much, Bob! We're glad the Daniels BMW team gave you such excellent care and earned your five-star rating!

October 12, 2021

Dealership Rating

Employee Rating

I had a great customer service with Ethan. He explained everything that was being done to my car. He answered all my questions and he was friendly and professional. He also arranged my loaner car. I recomm everything that was being done to my car. He answered all my questions and he was friendly and professional. He also arranged my loaner car. I recommend Daniels BMW. More

by Luis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles German

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Oct 12, 2021 -

BMW of Allentown responded

Luis, we are so happy to hear that you had such a great time working with Ethan and the team at Daniels BMW!

October 05, 2021

Dealership Rating

Employee Rating

Was fast and car was clean overall great experience and sales people came over and ask how things went sales people came over and ask how things went More

by john.gehris

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Simpson, Charles German

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Oct 06, 2021 -

BMW of Allentown responded

Thank you, John! We're glad the Daniels BMW team provided such excellent care to you!

October 05, 2021

Dealership Rating

Employee Rating

Took too long, not a lot of updating on the status of my service. Quoted the wrong price for tires. Based on the price had two tires replaced. My invoice showed a significantly lower price than quoted which service. Quoted the wrong price for tires. Based on the price had two tires replaced. My invoice showed a significantly lower price than quoted which would have allowed me to purchase four new tires. More

by bouthillette2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Report | Print

Oct 29, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this feedback. I'm sorry to hear we missed the mark during your visit and will make sure that these comments get addressed appropriately with my team. I hope you'll give us a chance to do better in the future. Thanks again and please don't hesitate to reach out if there's any additional feedback you'd like to discuss. Webster Lingle - Service Manager - 610-820-2987

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