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Ethan Harbison
Ethan Harbison at BMW of Allentown

Ethan Harbison | Page 21

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
346 Reviews

I have worked in the Auto Industry since graduating from Penn State University in 1994. I have worked as a service advisor at BMW of Allentown since October 1999. I treat each customer with honesty and integrity as I would my own family. I have come to know my clients personally and enjoy meeting new ones every day.

Dealership Experience

26 yrs, 10 mos

Industry Experience

30 yrs, 7 mos

4.9

346 Reviews

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346 Reviews of Ethan Harbison

October 05, 2021

Dealership Rating
Employee Rating

Was fast and car was clean overall great experience and sales people came over and ask how things went More

by john.gehris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson, Charles German

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Oct 06, 2021

BMW of Allentown responded

Thank you, John! We're glad the Daniels BMW team provided such excellent care to you!

October 05, 2021

Dealership Rating
Employee Rating

Took too long, not a lot of updating on the status of my service. Quoted the wrong price for tires. Based on the price had two tires replaced. My invoice showed a significantly lower price than quoted which More

by bouthillette2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 29, 2021

BMW of Allentown responded

Thank you for taking the time to share this feedback. I'm sorry to hear we missed the mark during your visit and will make sure that these comments get addressed appropriately with my team. I hope you'll give us a chance to do better in the future. Thanks again and please don't hesitate to reach out if there's any additional feedback you'd like to discuss. Webster Lingle - Service Manager - 610-820-2987

September 30, 2021

Dealership Rating
Employee Rating

Frank at Collision Center was honest, polite & efficient. Work was excellent. Issues addressed and corrected More

by Ddpetrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Grate

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Oct 01, 2021

BMW of Allentown responded

Thank you for trusting Frank for all of your repairs! We're honored to receive your review! -Daniels BMW

September 24, 2021

Dealership Rating
Employee Rating

Such a great dealership- superb customer service- love this place. Exceptional experience. Ethan Harbison rocks! More

by Mwestbrookart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles German

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Sep 27, 2021

BMW of Allentown responded

We're so happy our team could help! Thank you for the awesome review! – Daniels BMW

September 24, 2021

Dealership Rating
Employee Rating

I want to thank the general manager Mr. Webster for making my service experience a most positive one! I will continue to use you and recommend Daniels to my friends and family. More

by EspoBMW
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Sep 24, 2021

BMW of Allentown responded

Thank you for the high praise! Webster and our team are so thankful to have you as a customer, and look forward to seeing you next time at Daniels BMW!

September 23, 2021

Dealership Rating
Employee Rating

always have a positive experience with this very professional staff. valet service would be helpful More

by janice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Sep 23, 2021

BMW of Allentown responded

Thank you for the review and feedback, Janice. We appreciate you being a Daniels BMW customer and look forward to seeing you at your next visit!

September 21, 2021

Dealership Rating
Employee Rating

Personable service with notifications of upcoming service. Pleasant people that care about the experience. Very nice atmosphere. More

by Oneof9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

BMW of Allentown responded

Thanks for your kind review and rating! We're happy the Daniels BMW team could provide you with excellent care! We'll see you next time!

September 21, 2021

Dealership Rating
Employee Rating

Great serviceProfessional staffMy 8 year old car looks Great service Professional staff My 8 year old car looks and drives like it’s brand new More

by Annette1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

BMW of Allentown responded

We're so happy we could provide this experience to you, Annette! Thank you so much for letting the Daniels BMW team show you a five-star service visit! We'll see you next time!

September 17, 2021

Dealership Rating
Employee Rating

My Experience was good as always no issues or complaints, service advisor was great and polite More

by Digenius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 17, 2021

BMW of Allentown responded

It's great to hear the Daniels BMW team helped make your experience so enjoyable! We appreciate you rating our service team five stars and look forward to working with you again!

September 15, 2021

Dealership Rating
Employee Rating

Excellent service and friendly staff I took my Mini for Excellent service and friendly staff I took my Mini for service and I got updated on the phone every step. Free car wash is a bonus. Thank you More

by Szekiu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson, Charles German, Lisa Manento , John Benninger, Ryan Mertz, Austin Schlemmer

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Sep 16, 2021

BMW of Allentown responded

We're so happy you felt connected to our service team during your car's appointment! Thank you so much for leaving the Daniels BMW team your five-star review! We'll see you next time!

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