Ethan Steck

If they didn't have the truck we wanted, we would've walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well af walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well after we started the purchase process. Our sales man Ethan was super nice and friendly, but then there were two different managers that got involved and were super rude to us. One was the sales manager, and not really sure who the other manager was. They were both very rude. Again we almost left. They made us feel like idiots for trying to get a better deal, like we were taking food out of their kids mouths or something. Ethan, your bosses were very close to losing you a sale. More

Report | Print

I had a great experience buying my car here. The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, a The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, and best of all, the vehicle comes with a lifetime engine warranty, which gave me a lot of confidence. I definitely recommend this place! More

Report | Print

My sale representative and GM Jason are awesome and this experience was great. I would surely recommend friends and family experience was great. I would surely recommend friends and family More

Report | Print

The dealership was quick and efficient with helping me purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! purchase a Ford Maverick. Answered all of my questions and was able to pair me with the perfect Maverick! More

Report | Print

I highly recommend Chapman Ford, I had a great experience there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because there. Ethan Steck was my salesman and he was very helpful, honest, and quick to address any questions we had. I often avoid big dealerships because I hate feeling like they're hiding something or trying to bait me with a good price and then upsell, but this was not an issue at all with this dealership. They gave us the full history of the car and I paid a very fair price. A few weeks later I am loving the vehicle I bought from them. I've been telling everyone I know who's looking for a car to go to Chapman and talk to Ethan! More

Report | Print

They were a convenient location. Good customer service. Competitive pricing. Good communication nice warranty with powertrain with oil changes at 5000 miles. . Good customer service. Competitive pricing. Good communication nice warranty with powertrain with oil changes at 5000 miles. . More

Report | Print