"Lies about 2 vehicles and then magically gone "
- Wronged customer
This place does not have values nor care about who’s time they waste! I came in with a pregnant wife 2 times and they screwed me in 2 different vehicle that were “available”. I had a price and deal set for one color and it conveniently was gone after I called multiple times to confirm it was there. While I was there I was given another option which I didn’t care for at a higher price by a signficant amount (that’s not shady), but wouldn’t even budge on the numbers and seemed disinterested. I left. I called in following morning right before opening to a person I know and had a deal in place and confirmed multiple times vehicle was they re... mind you I’m paying more now for an option I didn’t care res and wanted Navi which is less. I get there with my poor wife waddling who is close to delivering and my toddler only to be out in a room for 1 hr and 40 mins to say that we can’t cuz suddenly their was a mix up and was sold to a customer who was financing. I’m sure it wasn’t the fact you saw an opening to make more money off the interest than a customer who was leasing. Mind you now they come back to offer me a lesser model with 2500 miles and used for more money! Unbelievable the gall and nerve of these people! Then they offer me a color I told them I do not want as I own currently and hate it. Could have all been avoided had they not screwed up on 2 cars which colors they had and I didn’t mind were available to me when it was magically not for whatever reasons. If you wanna work with honest ppl who actually care about you and want to do right by you after they screw up, your looking at the wrong place. Save yourself the trouble. And if they try to dispute this read this article for yourselves of their “honesty”. I wouldn’t be so angry had they at least had the xxxxx to own up to it and one of three useless managers came over owned it and apologized and said hey let me make it up to you. But apparently they are doing me a “favor” by buying a car from them. Who needs ppl or dealerships like this when you work hard for your money. They wouldn’t want themselves or their family treated this way, yet they do it to others. They wonder why ppl don’t trust dealerships. Those of you that doubt it look this dealer on lohud it talks about all their “honest” practices.... neway hope others don’t have to deal with what I did. Thanks @vinny@billy @patel you guys felt so “bad “ about the car being sold you stayed in your comfy cubicles sticking to your chair from the slime you secrete. Patel walks by multiple times w/o even as much as acknowledgement of the screw up. Sends another guy for their messes. Mind you Vinny the other “managers “ hand is broken to because he couldn’t pick up a phone to call cuz apparently he didn’t receive my messages that I left twice early morning and later that day to their receptionist. You guys can guess who messed that up, I’m still wondering. to be fair Patel apparently wasn’t part of the supposed initial mess up, but once aware could have been human and said hey we messed up sorry we wanna make this right, instead he sends a guy berridge with his “message” who tried to make it right, come and say hey we can set you up with a blk a color you don’t want for more basically. I guess some ppl can have their cake and eat it too. Hey we screwed you 2 times with the colors You preferred and we had but hey no take this blk one which you don’t want for more money.... Thanks guys your customer service is great. For those who don’t get sarcasm the previous line sums it up. Maybe AG needs to look this place again..... I’m sure they are the up and up....
"Amazing professionals - Evan and "
- Porsche Mary
I worked with Evan Berridge and Keith Johnson because of a terrible experience I had with with White Plains Honda. Both gentlemen were caring as well as professional and resolved my situation!
"Excellent Buying Experience "
I highly recommend buying your new car from New Rochelle Honda. Evan Berridge, Naim Bligen, and their manager Bill Mouzakitis were very diligent and professional They answered all my questions and were quickly responsive to any concerns. We got a very fair deal on our new Honda Civic Touring. Definitely do your research, of course. These guys provided great customer service and a buying experience which I won’t forget. Will definitely do my servicing with New Rochelle Honda. Thanks, Guys! -Stan
"great customer service "
the dealer met my expectations , The salesman was very helpful working in all my requests. People at the dealer were very friendly. Great customer service!!!
"Great experience in buying Honda Accord"
- Rakesh Jakhetia
Mehdi did a good job for me to buy an Honda accord. Evan was helpful to deal with financial. Thanks guys. I would recommend other people to this dealership.