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Evan Shade
371 Reviews
Dealership Experience
13 yrs, 10 mos
Specialties & Trainings
ASE Certified
371 Reviews
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371 Reviews of Evan Shade
November 07, 2019
Great group of guys! I can’t say enough good things about the group of guys at Beaver. Rich king was absolutely awesome! Dustin was awesome in management and made sure I w I can’t say enough good things about the group of guys at Beaver. Rich king was absolutely awesome! Dustin was awesome in management and made sure I was taken care of. Jason in parts has been a huge help year after year. Evan in service has always taken great care of me as well. More
by Brandon
Verified CustomerOther Employees Tagged: Dustin Hughes, Phil Taylor, RICHARD KING , Jason Hudson
November 03, 2019
Evan is the man . Every time I bring my truck in his knowledge of my problem before they even pop the hood is always on point. I appreciate that. When I have an iss . Every time I bring my truck in his knowledge of my problem before they even pop the hood is always on point. I appreciate that. When I have an issue him & Webbie are always there to deal with my frustration with professionalism because I be ready to set it off but they always get everything handled accordingly. Thanks fellas. More
by Kensanchez
Other Employees Tagged: Chris Weber
November 02, 2019
in and out great job guys. we had some recalls on a couple of our fleet suburbans and evan got me in and out in a jiff. having been in the car business several y great job guys. we had some recalls on a couple of our fleet suburbans and evan got me in and out in a jiff. having been in the car business several years ago i know how the service department can be overwhelmed at times and these guys are good. More
by TODD53
November 02, 2019
Best experience in ever Beaver Chevrolet took care of everything and also fixed a recall issue that I didn't even know about yet, best experience I've ever had. Beaver Chevrolet took care of everything and also fixed a recall issue that I didn't even know about yet, best experience I've ever had. More
by yostandav
November 01, 2019
WOWED!!!!!!! Great customer service. Friendly Team!!!! Lobby, Jelly Beans, everyone that passed by smiles and wanted to be there. I look forward to my next service Great customer service. Friendly Team!!!! Lobby, Jelly Beans, everyone that passed by smiles and wanted to be there. I look forward to my next service as well as my next Chevy!!!! More
by JEEPIN6570
October 25, 2019
Fast and reliable service for all our company vehicles. Always great service at Beaver Chevrolet! Time is money when a company vehicle is out of service so taking my trucks to Beaver Chevrolet means that th Always great service at Beaver Chevrolet! Time is money when a company vehicle is out of service so taking my trucks to Beaver Chevrolet means that they will be back on the road as soon as possible. More
by BGILLIAM
October 24, 2019
Oil change/service Scheduling was super easy. I dropped truck off early and they were able to drop me off at work. The work was completed on time and was complete. Evan Scheduling was super easy. I dropped truck off early and they were able to drop me off at work. The work was completed on time and was complete. Evan was super to deal with and got me in and off super fast. More
by JPMORGAN
October 20, 2019
Oil change Service dept very friendly and professional. Evan is awesome to work with. The service was quick and informative. Plus the parts dept is very friendly Service dept very friendly and professional. Evan is awesome to work with. The service was quick and informative. Plus the parts dept is very friendly and pleasant. More
by ADLERJFRD62
October 16, 2019
Do Not use Beaver I'm a big car guy (probably owned about 30-40 over the years) and my father and grandfather were both GM engineers in Detroit. I have been dealing wit I'm a big car guy (probably owned about 30-40 over the years) and my father and grandfather were both GM engineers in Detroit. I have been dealing with dealerships my whole life and my experience at Beaver Chevrolet has been the worst in all my years. I took my truck to Beaver Chevrolet 4 times within a month because of a transmission shudder and it is still not right. I initially dropped it off on 9/15/19 at night and the next morning called to make sure they had it and were going to assess it. I was assigned a service advisor, Evan Shade. I left multiple messages for Evan throughout the day to find out the assessment. I never received a call back. So on my way home from work, I stopped by and spoke with Brett Morgan. He told me he would take care of me. He spoke with Evan and asked why he didn't return my call. Evan outright lied and said he left a message for me. I showed my phone to Mr. Morgan and we agreed no missed calls or message from Beaver. I got a loaner that night and I waited a week for ANY feedback on my truck. No calls from Evan. No calls from Brett Morgan. So I called and left a message for Evan. Then called two additional times. During my third message for Evan I said that he had had my truck for a week and if I didn't hear from him that day I would be calling Chevrolet. Evan got back to me and said "You're next in line." I got my truck back two days later and the shudder was still there. I returned 3 additional times for the same issue. The last (and absolute final time I will EVER go to Beaver Chevrolet) was 10/7/19 when I returned it again for the same problem. I drove with their "transmission guy" who could feel the shudder but wasn't sure the cause and they gave me another loaner. As of 10/14/19 we hadn't heard a word from Evan or anyone at Beaver so my wife called at 3pm and was directed into Evan's voicemail where she left a message requesting an update on our truck. Her call was not returned. The next day on 10/15 she called at 3pm and spoke to the receptionist and explained that Beaver had had our truck for over a week now and we didn't know if it had been looked at, a part ordered, or anything. The woman said she would take a note directly to Evan to have him call back but that if we didn't hear before 6pm to call back. At 5;30pm my wife called again and said she hadn't heard back from Evan. Christina, the receptionist, apologized and put her on hold for Evan. After being on hold for Evan for 15minutes, my wife called Beaver on our other line. Christina apologized again and said she would walk over and tell Evan my wife was still holding. After 22 minutes on hold the line rang and then went into Evan's voicemail. My wife called Christina back and asked what happened. Christina said that Evan had said to send him the call. She hadn't realized he was going to then put my wife into his voicemail. Christina took down our contact info again and said to expect a call. A few minutes later a man called stating he was James Venson and Evan's boss. Unfathomably, he had no idea whether or not our truck had even been looked at. When asked if there was any documentation in their computer system he said that sometimes they put it in sometimes they don't. He said Evan was with a customer and that the tech who was assigned to the truck had left for the day at 4;30p.m. We were furious. James apologized and said he would wait on the phone with us until Evan was done with his customer. The elusive Evan finally got on speaker phone and said that while the shudder was present, it was within all of GM's tolerances so they couldn't tell what was actually causing the shudder. They recommended picking it up and if it gets worse or the transmission completely fails come on back and we will replace it. Yes, Beaver Chevrolet, we were WOWED, wowed at the compete lack of customer service at all levels of management in a dealership that we have ever experienced in our lives. More
by BRETT.ROBISHAW
Other Employees Tagged: Brett Morgan , James Venson
October 16, 2019
Enjoyable. My appointment was scheduled last minute on my part, and my truck was put right in and started on quickly. I almost didn't finish my complimentary bef My appointment was scheduled last minute on my part, and my truck was put right in and started on quickly. I almost didn't finish my complimentary before my truck was ready. More
by MIKEJENKINS1245
Dealership Inventory (595 Vehicles)
