Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
218 Reviews
5.0

218 Reviews

Write a Review

218 Reviews of Evelyn Franchi

May 18, 2025

Dealership Rating
Employee Rating

Andy Gloria, our sales consultant was extremely knowledgeable and professional. She assisted us with the purchase of our car from beginning to end and made our experience a very positive experience More

by Arivera17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

May 18, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 15, 2025

Dealership Rating
Employee Rating

Highly recommend Ed for anyone buying a car. He was direct, upfront, and didn’t waste any time. Super helpful through the whole process and made everything smooth and easy. Great experience! More

by Tonio C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

May 15, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Dealership Rating
Employee Rating

I really appreciate all of the time and attention Juan invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. More

by Madison.pierini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Del Sol, Juan Fuentes

May 01, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Dealership Rating
Employee Rating

Brandon Rosenow made our car buying experience simple and straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want More

by Zahares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 29, 2025

Dealership Rating
Employee Rating

Overall great experience, Ed was such a great help, he made us feel like family. . More

by Mike Cabanas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 27, 2025

Dealership Rating
Employee Rating

Alex was great! I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every More

by Annakerdman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 27, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 26, 2025

Dealership Rating
Employee Rating

We traveled from out of state to look at the ID-4, Brandon Rosenow and Tim Curran were so helpful and professional, from knowing all the details of the vehicle to financing, they did a really thorough More

by mutchtohinck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran, Brandon Rosenow

Apr 26, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2025

Dealership Rating
Employee Rating

We had a lovely experience buying a 2025 Atlas - Alex was very helpful in guiding us through the process. More

by Gerardnmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Alex Rocha

Apr 23, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2025

Dealership Rating
Employee Rating

Dealer was good. Process was very long. We were there almost 4 hours Juan was very helpful More

by CBitbabo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes

Apr 23, 2025

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that Juan was able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2025

Dealership Rating
Employee Rating

A big positive 5 Star review for Laura Torres! She hung in there through my indecision and got me the car I wanted and trade I needed. Laura made what can be a stressful experience into a pleasura More

by keith@dusable.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres

Apr 24, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (114 Vehicles)

used 2024 Volkswagen Tiguan car, priced at $30,649
2024 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $51,262
2025 Volkswagen Atlas Cross Sport
new
Blue exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $35,539
2024 Volkswagen Golf GTI
new
Opal White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Volkswagen Atlas car, priced at $28,623
2023 Volkswagen Atlas
used
Pure White exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $31,053
2025 Volkswagen Taos
new
Gray exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Tiguan car
2022 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive