Evelyn Franchi | Page 5

My previous vehicle had been stolen, and unfortunately deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I r deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I reached out to my auto insurance agent, and without hesitation, he gave me Laura's number from City Volkswagen. I immediately called, and left her a voice message. Within a short time Laura returned my call and I made an appointment to see her. From the first moments, till the time I made my decision nealy 48 hours later, Laura became like family. I felt very comfortable telling her about myself, and how important my daughters input was in selecting a car. My daughters ultimately helped me pick the car, as well as the color of the car, after numerous pictures of different vehicles I had shared with them. My daughters zeroed in on the VW Tiguan in the Sandstone color. For me, and for my daughters, it was definitely "vehicle love" at first site. Laura was dedicated, and very observant to what I was looking for in a car. It was definitely a win-win-win. I was happy, my daughters were happy, and Laura was happy that she helped me find the right car. As I'm taking delivery of the car, Laura was connecting my cellphone to the car, and going over important dashboard features I needed to know. The moment she turned on the radio, a song that I used to sing to my wife (who had passed away), came on the radio...not in the middle of the song, nor near the end...but AT THE VERY BEGINNING of the song. I knew at that moment I had found the right car, and that Laura was the right person to work with. I LOVE MY TIGUAN! Thank you Laura!!! Thank you Evelyn!!! Thank you Rob Kreiman!!! and thank you...Jaime Morales, from Allstate Insurance, for sending me to Laura! More

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We had a great experience buying our Volkswagen! From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to our vehicle without any pressure. The manager Juan met us where we wanted to be on price, which made the whole process smooth and gratifying. The professionalism was felt and the process was smooth. Great customer service! More

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David and Evelyn are very helpful and friendly. Both willing to answer any questions and provide the best service . I very highly recommend this place . Both willing to answer any questions and provide the best service . I very highly recommend this place . More

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Purchased a 2023 Atlas Cross sport. Alex and his associates were very good. I would recommend him and the dealership. Alex and his associates were very good. I would recommend him and the dealership. More

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Alex was a personable and kind salesman. He didn't try to rush me to purchase anything and made sure that I was aware of everything about the car in addition to comparing it to other models. He didn't try to rush me to purchase anything and made sure that I was aware of everything about the car in addition to comparing it to other models. I would generally recommend buying from this dealer, and if you do, I highly recommend Alex. More

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Trap place, be careful with them they without your knowledge they are adding extra 7,200$ to the contract, you going to know that after 30 days knowledge they are adding extra 7,200$ to the contract, you going to know that after 30 days More

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Brian Flores my sales representative is truly one of the best in the business. Juan the sales manager put together a quote that made sense for my budget and Evelyn in finance made the entire process easy to best in the business. Juan the sales manager put together a quote that made sense for my budget and Evelyn in finance made the entire process easy to understand. Thank you all I am loving my Atlas Cross Sport. More

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Edgar and Evelyn made the process so simple and efficient. Edgar is knowledgeable and found the type of car that fits my needs thank you! efficient. Edgar is knowledgeable and found the type of car that fits my needs thank you! More

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Had a great experience working with Edgar. He’s friendly, patient and had excellent follow through from start to finish. Highly recommend. He’s friendly, patient and had excellent follow through from start to finish. Highly recommend. More

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Alex was great! He was very helpful and knowledgeable and made the whole process of buying my first car quick and smooth. He was very helpful and knowledgeable and made the whole process of buying my first car quick and smooth. More

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