Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi | Page 4

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
4.9
344 Reviews
4.9

344 Reviews

Write a Review

344 Reviews of Evelyn Franchi

March 16, 2026

Dealership Rating
Employee Rating

My experience with City Volkswagen was incredibly positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things More

by emma.wahlert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear that Justin, Nicolas and Laura V. helped you find a beautiful used Volkswagen Jetta GLI. We’re glad the team made every step friendly and supportive. Enjoy every mile in your new ride! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 15, 2026

Dealership Rating
Employee Rating

I had an amazing experience buying a car with Alex. As a first-time car buyer in the US, I truly appreciated how patient, kind, and helpful he was throughout the entire process. He made sure I received More

by Rey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Mar 15, 2026

City Volkswagen of Chicago responded

We’re delighted your first time purchase of a used Volkswagen Tiguan went smoothly thanks to Alex’s patient step by step guidance. Evelyn’s professionalism in securing a favorable finance rate clearly made a difference. Thank you for sharing your experience and recommending Alex and Evelyn. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 13, 2026

Dealership Rating
Employee Rating

Alex Rocha provided exceptional service and guidance in my 2025 Atlas Cross Sport purchase. He made a sale and I got a fair deal. More

by LizB
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Alex Rocha

Mar 13, 2026

City Volkswagen of Chicago responded

We’re glad Alex provided exceptional guidance during your 2025 Volkswagen Atlas Cross Sport purchase. Thank you for highlighting the fair deal you received, and congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 08, 2026

Dealership Rating
Employee Rating

I’m glad I walked into City Volkswagon. Easiest car buying experience I’ve had. Edgar was very professional and knowledgeable and had me out of there with the car I wanted in no time. I cou More

by markwalsh14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Mar 08, 2026

City Volkswagen of Chicago responded

Thank you for highlighting Edgar’s professionalism. We’re pleased our team made your Volkswagen purchase easy and efficient. Enjoy every mile in your vehicle and reach out if we can assist again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 07, 2026

Dealership Rating
Employee Rating

I came in city vw on yesterday and traded in my 2021 vw Tiguan r-line and the service was excellent the customer service was top of the line Edgar put me in a 2025 vw Taos SE one of the managers congratu More

by Jmw120277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Mar 07, 2026

City Volkswagen of Chicago responded

We’re delighted you chose to trade in your Tiguan R-Line and that Edgar guided you into your new 2025 VW Taos SE. It’s great to hear our team took care of the details, from sizing your hoodie to keeping everything affordable, and that you left happy. Thank you for sharing your experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Mar 07, 2026

Jmw120277 responded

Your very welcome

March 04, 2026

Dealership Rating
Employee Rating

Now I know why Laura Torres is the top salesperson at the dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a More

by Juliano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres

Mar 05, 2026

City Volkswagen of Chicago responded

What a pleasure to hear that Laura V. guided you so smoothly through the purchase of your used Volkswagen Atlas Cross Sport. It’s wonderful to know her clear communication and professionalism made the process enjoyable. We appreciate your recommendation and hope you enjoy every mile in your new ride. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Dealership Rating
Employee Rating

Edgar made this car buying experience a seamless process, with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. More

by AdrianO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Mar 03, 2026

City Volkswagen of Chicago responded

It’s great Edgar guided you through a straightforward purchase without any pressure and with clear pricing. Enjoy your Volkswagen and reach out if there’s anything else we can help with. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Dealership Rating
Employee Rating

They were polite and easy to work with. I bought the vehicle and sm very happy. More

by mgreene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Alex Rocha

Mar 03, 2026

City Volkswagen of Chicago responded

Thanks for sharing your feedback. We’re glad our team was polite and made the buying process easy. Congratulations on your new Volkswagen Tiguan and enjoy every drive. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

Dealership Rating
Employee Rating

David was awesome and very knowledgeable about Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the ma More

by Awscales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID H ALCARAZ, Juan Fuentes

Feb 28, 2026

City Volkswagen of Chicago responded

It’s great to hear that DAVID’s laid-back approach and detailed Volkswagen lineup presentation made you feel informed without any pressure. We’re glad the process met your expectations. Whenever you’re ready to explore another Volkswagen, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2026

Dealership Rating
Employee Rating

I had a wonderful experience at this dealership! I highly would recommend! And my sale person Alex was amazing and put me at ease during a major purchase! Thanks Alex! More

by vanodda425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Feb 28, 2026

City Volkswagen of Chicago responded

Thank you for your kind words for Alex and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

...
4
...

Dealership Inventory (167 Vehicles)

new 2027 Volkswagen Jetta GLI car, priced at $35,058
2027 Volkswagen Jetta GLI
new
White exterior
Automatic
Front-wheel Drive
new 2027 Volkswagen Taos car, priced at $34,493
2027 Volkswagen Taos
new
Pure White w/Deep Black Roof exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $43,318
2026 Volkswagen Atlas Cross Sport
new
Deep Black exterior
Automatic
All-wheel Drive
new 2027 Volkswagen Atlas car, priced at $49,598
2027 Volkswagen Atlas
new
Sandstone exterior
Automatic
All-wheel Drive
new 2027 Volkswagen Atlas car, priced at $56,756
2027 Volkswagen Atlas
new
Sandstone exterior
Automatic
All-wheel Drive
used 2025 Volkswagen Tiguan car, priced at $25,402
2025 Volkswagen Tiguan
used
Silver Metallic exterior
Automatic
Front-wheel Drive