Fernando Morales

I’ve been traumatized by so many other dealerships in the past so I probably came off a little too strong when I walked in here, but everyone there was amazing! My husband and I drove 3 1/2 hours from Bend a past so I probably came off a little too strong when I walked in here, but everyone there was amazing! My husband and I drove 3 1/2 hours from Bend after work on a Saturday to come to this dealership and it was well worth the drive. Fernando already had my car pulled up when we arrived and was very attentive and respectful the entire time. Jesus was also very sweet and nobody was trying to push us into anything so eventually I let my guard down. Thank you guys for being so patient and letting me drive off in my new Mazda! I am so in love with my car and would recommend anyone and everyone to come to this dealership! You guys are the best :) More

by Edlyn Rodriguez Verified Customer Verified Customer

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I was talking to the dealership for a week about this specific Mazda that I inquired about. My husband and I drove 3 1/2 hours to this dealership from Bend and I can truly say it was an incredible, seaml specific Mazda that I inquired about. My husband and I drove 3 1/2 hours to this dealership from Bend and I can truly say it was an incredible, seamless experience. Fernando was very laid back and patient through out the whole process. He already had the car pulled around for us as soon as we showed up. If anyone is thinking about going to this dealership I 10/10 HIGHLY recommend! Everyone was incredible. Thank you Royal Moore for having amazing employees! More

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I had a wonderful experience purchasing my Mazda CX-50 Hybrid, thanks to Evelyn Tellez. She was extremely helpful, friendly, knowledgeable, and professional throughout the entire process. Evelyn took the Hybrid, thanks to Evelyn Tellez. She was extremely helpful, friendly, knowledgeable, and professional throughout the entire process. Evelyn took the time to answer all my questions, explained everything clearly, and made the car-buying experience smooth and stress-free. I really appreciate her patience and excellent customer service. If you’re looking for a Mazda, I highly recommend working with Evelyn. She made the whole experience enjoyable, and I’m very happy with my new CX-50 Hybrid! More

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The experience purchasing the GMC Canyon was very favorable. Fernando was very supportive and straightforward with all aspects of the purchase. He even went out of his way to drive several hours to d favorable. Fernando was very supportive and straightforward with all aspects of the purchase. He even went out of his way to drive several hours to deliver a check versus us driving to pick it up. He has followed up with us to deliver some after market mats. Good to see Royal Moore was investing in updating their facilities with new buildings and more comfortable waiting rooms and amenities. I would go back again and definitely recommend them to my family and friends More

by kurtkoe Verified Customer Verified Customer

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Friendly and fast purchase experience. The finance process was extemely smooth and the sales staff was easy to work with and low pressure. The finance process was extemely smooth and the sales staff was easy to work with and low pressure. More

by itsarush1320 Verified Customer Verified Customer

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Fantastic dealership that makes the buying experience easy and pleasant. This is the standard for how dealerships should be run easy and pleasant. This is the standard for how dealerships should be run More

by agsciolla Verified Customer Verified Customer

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After much thought and deliberation I decided to give my most honest review The sales people (Fernando and Christian) were very good and did a good job. we did have unusual glitches' in the finance proce most honest review The sales people (Fernando and Christian) were very good and did a good job. we did have unusual glitches' in the finance process (ours was more complicated then normal but they did their best to make up for the glitches) After A couple of days we decided wanted a different license plate type they said they would get right on it. But we had to call them at least 3 time's to remind and check on progress of this and I was led to believe we would get the different plate BUT we still got the standard plate. LAST We have NOT had any significant contact with the service dept. Over all if you have a normal straight transaction they are 5 star More

by lsjs1 Verified Customer Verified Customer

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What I like best about Royal motors is they do not work on a commission so there’s no pressure on the buyer or the seller everybody was very helpful professional and truthful. It’s been two weeks since I b on a commission so there’s no pressure on the buyer or the seller everybody was very helpful professional and truthful. It’s been two weeks since I bought my vehicle and the employees at Royal motors still check and see that I’m OK and how i’m liking my vehicle if you want a good honest family owned company to buy your next car. This is where you need to go. More

by RUSSELLHERE64 Verified Customer Verified Customer

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Fernando is the best, super helpful, funny, ask’s questions to make sure he is getting you what you want. Super good guy! questions to make sure he is getting you what you want. Super good guy! More

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Excellent service in the buying process, wouldn't buy a car from anywhere else. Shout out to Christian car from anywhere else. Shout out to Christian More

by TCLAUSEN3411 Verified Customer Verified Customer

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