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Everett Buol
Everett Buol at Russ Darrow Kia of Madison

Everett Buol

Salesperson

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Everett Buol

June 02, 2025

Dealership Rating
Employee Rating

Very friendly people, that went out of their way, to make my experience very great More

by JTITOYAN
Recommend Dealer
Yes

Other Employees Tagged: Eric Pieper

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Jun 02, 2025

Russ Darrow Kia of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Drake Lallas drake.lallas@russdarrow.com

May 22, 2025

Dealership Rating
Employee Rating

I wish when there running more then a hour behind that they could tell you when you get there . More

by BRADWEINKE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Anderson

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May 26, 2025

Russ Darrow Kia of Madison responded

Brad, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Drake Lallas drake.lallas@russdarrow.com

May 18, 2025

Dealership Rating
Employee Rating

I love this dealership and their customer service they all made me feel welcomed and comfortable. I will recommend this dealership More

by SHANNON504PRESTON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Lallas , Will Akins

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May 18, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Drake Lallas drake.lallas@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

Very efficient and time consuming. Got done in a timely manner. Had play room and vending machines. More

by BROOKEBRIDGES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

Russ Darrow Kia of Madison responded

Thank you for choosing Russ Darrow Kia of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Drake Lallas drake.lallas@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Everyone was friendly and helpful. There was quite a lot of pressure put on us to buy the warranties and gap insurance. Other than that, everything was great! More

by TNORLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Montgomery, Andrew Bonnett

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Apr 09, 2025

Russ Darrow Kia of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Madison are glad to have you as a customer. Drake Lallas drake.lallas@russdarrow.com

March 15, 2025

Dealership Rating
Employee Rating

Dealership was great, finance turned disappointing. The wrong info was sent to us by kia finance More

by JANIECIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

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Mar 16, 2025

Russ Darrow Kia of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Drake Lallas drake.lallas@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Every one was friendly and polite. There was no pressure, and I felt like I was being delt with honestly More

by JANIECIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

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Mar 11, 2025

Russ Darrow Kia of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Drake Lallas drake.lallas@russdarrow.com

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