Ezekiel Latiff

Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off More

by Giovannifenton Verified Customer Verified Customer

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Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team. with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team. More

by cruz.zobeida Verified Customer Verified Customer

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When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda More

by DESIREEHAYES77 Verified Customer Verified Customer

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Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending. Tanks Svetlana Reish to explain everything before and be very nice attending. More

by Linhares_brian Verified Customer Verified Customer

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I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention. More

by SMILEMORE5 Verified Customer Verified Customer

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