Faye Hinds | Page 5

I scheduled maintenance for my truck 1 week prior to bringing it in. I was promised everything would be completed in 1 day. At 4pm, I called for an update since no one bothered to call me. I was infor bringing it in. I was promised everything would be completed in 1 day. At 4pm, I called for an update since no one bothered to call me. I was informed only 1 thing was completed in that time. This is the second time I was lied to regarding completion of service work. To top this off, after asking for the service manager to call me, I have yet to have ANYONE contact me. It would seem that no one at Bill Dickason understands customer service. SHAME ON ALL MANAGERS AT THAT LOCATION!!! More

by mfinityac Verified Customer Verified Customer

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They are so fast and kind! ! Best in easy Texas !!mariela is really good at what she does ! Best in easy Texas !!mariela is really good at what she does More

by ADRIANCORTES903 Verified Customer Verified Customer

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Buzzy took care of everything I needed. Got the price sorted and took care of everything for me. Chris got everything done in a timely manner and I was in and out of the shop in no time. Th Got the price sorted and took care of everything for me. Chris got everything done in a timely manner and I was in and out of the shop in no time. They also fixed my rim without me having to buy a new one! Saving me money! Great dealership and amazing service team. More

by Buickdriver Verified Customer Verified Customer

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No complaints. Van needed an oil change and a tire rotation. Never a problem setting the appointment. Always great customer service & very knowledgeable. Thanks f Van needed an oil change and a tire rotation. Never a problem setting the appointment. Always great customer service & very knowledgeable. Thanks for keeping us on the road! More

by Johnny Hinds Verified Customer Verified Customer

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I brought my car in for oil change and for them to check my tries and when I got my car back nothing was done to my tries so It make me question if the oil was actually changed. I had to just go And put air my tries and when I got my car back nothing was done to my tries so It make me question if the oil was actually changed. I had to just go And put air in it myself and I had to get them checked as well! It’s sad we have to trust that things are getting taken care of!!! More

by thompson_arica Verified Customer Verified Customer

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I had my vehicle in the other day at Bill Dickason Chevrolet. The workers were very professional, very friendly and they got my car in and out in record time. Chevrolet. The workers were very professional, very friendly and they got my car in and out in record time. More

by lmpd51 Verified Customer Verified Customer

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They are awesome when it comes to customer service i appreciate the dealership checking in on me to see if we need helpwith anything on my new car. appreciate the dealership checking in on me to see if we need helpwith anything on my new car. More

by joannielynch Verified Customer Verified Customer

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EVERYONE WAS GREAT - DID A AWSOME JOB. I AM VERY PLEASE WITH THE SERVICE THAT I RECEIVED I AM VERY PLEASE WITH THE SERVICE THAT I RECEIVED More

by crashpepper Verified Customer Verified Customer

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Great service as usual! Mariela, Buzzy, Chris & Brady always come through for us. We are expedite drivers( Hot shot) & drive all over the North East United States so when w Mariela, Buzzy, Chris & Brady always come through for us. We are expedite drivers( Hot shot) & drive all over the North East United States so when we need help...WE go to BD Chevy! One of our vans has 343,000 miles. Who do think we let work on it? We trust them to do a fast & accurate job. No waiting 2 weeks for an oil change there. If you want a reliable & trusted team...go to B D Chevy!!! WE DO!!! More

by Johnny Hinds Verified Customer Verified Customer

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They were very curteous and helpful. Had a recall on our vehicle and it was taken care of promptly. Had a recall on our vehicle and it was taken care of promptly. More

by Sheila Small Verified Customer Verified Customer

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