Felipe Alfaro | Page 14

I went in for a recall. They changed my oil and rotated my tires. They kept me updated as they were doing it. They changed my oil and rotated my tires. They kept me updated as they were doing it. More

by TOM_GILMARTIN35 Verified Customer Verified Customer

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This is the last time I will waste my time with these dealers because I can write thousands of paragraphs addressing why you should stay away from them, but I hope these keep you away and safe. 2023 Silv dealers because I can write thousands of paragraphs addressing why you should stay away from them, but I hope these keep you away and safe. 2023 Silverado $85k Engine broke down after a couple of months of purchase and many times in the service department, which never finds anything. These places do not know how to provide a service, every department will blame each other and none of them will come up with a solution or a good service. I tried to give him a second opportunity and after buying, a 85k truck, I tried, this time, to buy a used cargo van for my business. But this old man, how think he runs the world by filling up paperwork was the most arrogant person I have ever met. He was racist an unprofessional, I hope they realize they need every single person's money and businesses to keep their depressed job, regardless or their genders, age, if they buy new, used, cash or loan. The person who blamed being the store manager made me frustrated and walked away and all he did was to hide his face under the front desk. Stay away and give your money and time to someone else whom really deserves and appreciates. People if You need to buy a car here are my top recommendations NISSAN - FORD - JEEP quality service and cars. Advantage Chevrolet of Hodgkins — look forward for my review to the business bureau and your head corporation. My only hope for these job if that hopefully they fill their jobs with persons who really like their job and not arrogant racism old man. I’m a 30 years old business owner- women proud immigrant how probably had achieved more them all you. More

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Dealership is excellent when it comes to car services. Been taking my car there for the last 6 years with no issues. Been taking my car there for the last 6 years with no issues. More

by sleepy01lh Verified Customer Verified Customer

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Outstanding job once again. I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 More

by HARDINANTHONY0 Verified Customer Verified Customer

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Able to get timely appt for maintenance. All work done on one visit, all recommended All work done on one visit, all recommended More

by rswedler1956 Verified Customer Verified Customer

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Felipe was professional, courteous, and efficient with making sure the service appointment was done correctly making sure the service appointment was done correctly More

by Sean Verified Customer Verified Customer

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Brought my car in for an oil change and tire rotation and the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water the mechanics PURPOSELY SABOTAGED my vehicle. I have the before video inspection showing absolutely NOTHING wrong but after the oil change the water pump “gave out” instantly I couldn’t even drive it home!!! There were grinding noises, smoke coming from under the hood, and fluids leaking out everywhere!! Had to leave the vehicle overnight so they could look at it in the morning. Spoke with the manager and after another video was sent showing miraculously the oil pump “gave out”. I have the before and after videos as proof that this mechanic purposely sabotaged my truck. My truck was perfectly fine and brought in for an oil change and 2 hours later needed thousands of dollars in repair. I will never return to this place. I will tell everyone how you scammed me and I will be reporting this to my extended warranty company as well. You are scamming customers and the warranty company and they need to do an investigation. If it was the water pump why then did the serpentine belt get replaced and charged to the warranty company??? I should also report this to the local news because what you are doing is unlawful and you should be held accountable and stopped. More

by magflee19 Verified Customer Verified Customer

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The service department at Advantage has gone above and beyond the normal expectations of a dealership service department. beyond the normal expectations of a dealership service department. More

by ejpaliatka Verified Customer Verified Customer

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Advantage Chevrolet of Hodgkins work every hard to find out what the problem was with the trailer brake control. They told me that I would need to bring the trailer in with the truck to find out what the p out what the problem was with the trailer brake control. They told me that I would need to bring the trailer in with the truck to find out what the problem was. So I did bring the trailer and truck in and they sand me over to the truck center and had Chris Wetzel check out the brake controller problem it turned out that the cluster panel was bad. So they order a new cluster panel and installed it the problem has been resolved trailer brakes are working fine! More

by james_albright Verified Customer Verified Customer

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Advantage Chevy Hodgkins consistently delivers exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in fo exceptional services for both my Chevrolet vehicles. Carolina was great. I am so glad the mechanic found that leak in my radiator. I brought it in for an oil change More

by aarondonbaker Verified Customer Verified Customer

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