Felipe Alfaro | Page 49
Service Director
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Dealership Experience
15 yrs, 5 mos
Industry Experience
29 yrs
Languages Spoken
English
Spanish
655 Reviews
Write a Review655 Reviews of Felipe Alfaro
October 04, 2021
Al representatives are excellent professionals and very friendliest Always are taking care of my car and explain me any concerns about time and advance prices friendliest Always are taking care of my car and explain me any concerns about time and advance prices More
Other Employees Tagged: Owen Suarez , Richard Hurtado
October 04, 2021
I had my trucks transmission flushed and filter replaced, the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered t the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered the issue, and damaged the mount. Coincidentally, the technicians went on strike for 2 months the next day, so I had to wait for 2 months to get them to fix their mistake. The service manager, Felipe, was awesome about the whole issue with me and even gave me a loaner to use while they were fixing it, but this issue should have NEVER happened in the first place. 2 inexpensive little nuts can cause a lot of damage to a comparably expensive vehicle. Attention to details and the task at hand was not their forte that day. More
Other Employees Tagged: Unknown Transmission Tech
August 18, 2021
My go dealership for all my car needs. No negative words to say about this dealership. Welcoming and friendly evnironment. Great customer service from everyone. to say about this dealership. Welcoming and friendly evnironment. Great customer service from everyone. More
Other Employees Tagged: Valerie Tromiczak
August 16, 2021
The dealer treated me as if me and my son were kings. 35 years ago I purchased a yellow and black dual exhaust impala car, now my son has as his first car a Chevy impala. He got the car about the same day h years ago I purchased a yellow and black dual exhaust impala car, now my son has as his first car a Chevy impala. He got the car about the same day his mother died in 2013, which is the same day he started high school. I’m prayerful this car carries him to his dreams. More
Other Employees Tagged: Krystal Roberts
August 14, 2021
Excellent service. Very professional. Every time I have an issue it always gets resolved promptly. Friendly staff who are always willing to help. Highly recommend. an issue it always gets resolved promptly. Friendly staff who are always willing to help. Highly recommend. More
Other Employees Tagged: Fernando Grimaldo, Valerie Tromiczak
August 14, 2021
They have the best device I've ever seen at a dealer and I'm 60. They were polite and very on top of everything. They got me in quick with a broken tail light. I'm 60. They were polite and very on top of everything. They got me in quick with a broken tail light. More
Other Employees Tagged: Owen Suarez , Abel Duran
August 11, 2021
Steve Jaeger is always phenomenal. This is the 8th vehicle I purchase from Steve and he’s always been very helpful to meet our needs whether it’s for our business fleet or personal. Highly recommend S vehicle I purchase from Steve and he’s always been very helpful to meet our needs whether it’s for our business fleet or personal. Highly recommend Steve. Beware of the service department though. They will try to get you to spend money for things that aren’t even wrong with your vehicle if it’s out of warranty. Felipe has been rude and the truck center they try to scam you. More
Other Employees Tagged: Steve Jaeger, Frank Rocha , Valerie Tromiczak

