Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 56

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

May 07, 2021

Dealership Rating
Employee Rating

Service was Great. Went two time now and SUV is still having the same problems so wasting money. Their staff is great and fast on getting update information. More

by dieantana38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich

May 12, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 05, 2021

Dealership Rating
Employee Rating

well I think was a great to have my car fixed, and I hope I not going to have this problem anymore , thank you very much, More

by ALICIAUHL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

May 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Alicia! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 04, 2021

Dealership Rating
Employee Rating

We got our oil changed along with the 27 point check. The Advantage Chevrolet employees are very professional and informative. They go above and beyond to make sure our questions are answered. Would 100% rec More

by SAM.ANGUIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Hurtado (037)

May 07, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 04, 2021

Dealership Rating
Employee Rating

Everyone had been over the top helpful and nice. My salesman I believe Miguel was just wonderful. Everyone actually has made it a very good experience. More

by WEREONRWAY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Garcia , Miguel ? My sales man

May 07, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 08, 2021

WEREONRWAY1 responded

Still stand with this. Very helpful very nice

May 04, 2021

Dealership Rating
Employee Rating

My car was paid for they told the tow truck driver it was not the service suck as usual not happy with service at all More

by VENITADIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carolina Wetzel

May 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 03, 2021

Dealership Rating
Employee Rating

They understood the issue and explained the fix well. I appreciate the prompt repair and return of a clean vehicle. The service people were friendly. More

by ron.maldo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 06, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 03, 2021

Dealership Rating
Employee Rating

Took care of my problems and didn’t have to wait for a long time at the dealership. They help with rentals if I need one. More

by estrada1991estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

May 06, 2021

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 30, 2021

Dealership Rating
Employee Rating

Always exceptional service! I always refer customers to the Advantage Chevrolet Service Center. The dealership is always clean and adheres to social distancing code regarding the COVID-19 virus. More

by trudi1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Robert Alanis, Joslynn Keys , Roberto Parera, Joel Pavlik, Josh

May 05, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 27, 2021

Dealership Rating
Employee Rating

Took to long to change the oil in my car. To change the oil I got there at 11:00 per my appointment and left the place at 2:30 pm just for an oil change More

by LUCY117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Bednarz, Sergio Andrade , Alexander Becker

Apr 28, 2021

Advantage Chevrolet of Hodgkins responded

Lucy, thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 27, 2021

Dealership Rating
Employee Rating

Worst dealership! Bought brand new Silverado with Worst dealership! Bought brand new Silverado with pulling issue and and service manager raised his hands after multiple trips. Going to file lemon More

by khan1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 28, 2021

Advantage Chevrolet of Hodgkins responded

Our team has acknowledged this review.

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