Felipe Francisco
Felipe Francisco at Kendall Dodge Chrysler Jeep Ram

Felipe Francisco | Page 54

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.3
626 Reviews
4.3

626 Reviews

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626 Reviews of Felipe Francisco

September 17, 2022

Dealership Rating
Employee Rating

Bought my truck at this dealership. Poor service and communication. It’s been over a month. No follow up on the parts they needed to order. Brought in truck for service and I still have More

by NESTORCARREROU
Customer Service
Quality Of Work
Recommend Dealer
No
Sep 19, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Nestor. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 14, 2022

Dealership Rating
Employee Rating

The Dealer Mechanichs are good , but in my Casé my car, was not tested .When I p/u my car and turned it of it did not start.It turns out I have an electrical problem over looked by the mechanics. More

by echavarriawilliam48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2022

Dealership Rating
Employee Rating

Service department is terrible. Don’t think it can get any worse. They are totally non responsive, no matter how many times you call, the call is never returned. More

by MCDANA9
Recommend Dealer
No

Other Employees Tagged: George Ruiz, Hugo Monterroso

Sep 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 06, 2022

MCDANA9 responded

Manuel Cordoba Mcdana9@icloud.com

Sep 07, 2022

MCDANA9 responded

I may be contacted at (305) 978-9724

September 02, 2022

Dealership Rating
Employee Rating

Had issue with service with a Ram only 3 weeks old and only 600 miles. After almost 3 months they wreck the truck. Tried to repair without notifying me. Finally got a new truck with less features than I o More

by CARBALLOSAMARIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hector Collado, Nicholas Alfonso , Charles Mitchell

Sep 05, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Mariano. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 01, 2022

Dealership Rating
Employee Rating

Always a great experience taking my Charger for service, all the reps are awesome. Felipe is the man!!! He is very knowledgeable, and vey courteous, keeps you updated on your service status. More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2022

Dealership Rating
Employee Rating

I'm not happy with the service. They didn't eve. check tire pressure. Careless service. More

by MOONANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 24, 2022

Dealership Rating
Employee Rating

It took 2. 5 hours to get a basic oil change. Thank you very much More

by matthew__sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback, Matthew!

August 20, 2022

Dealership Rating
Employee Rating

Our service rep, Felipe was great! ! He was able to have faulty part replaced and did in a very timely manner. I think Felipe Francisco is an asset to Kendall Jeep. He never disappoin More

by abamaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2022

Dealership Rating
Employee Rating

The dealer was great they did an awesome job at the putting my car together. More

by rogerbrito36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 09, 2022

Dealership Rating
Employee Rating

The service is much more organized and prepared than the competitor on US 1. Great customer service. More

by jdroman627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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