Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Felipe Ortiz
Felipe Ortiz at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Refer Me

Felipe Ortiz | Page 3

Client Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

Contact Me
4.7
227 Reviews
4.7

227 Reviews

Write a Review

227 Reviews of Felipe Ortiz

September 21, 2023

Dealership Rating
Employee Rating

Great dealership great customer service, I felt very welcomed, I am very much in love with my vehicle More

by Waynehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Hawthorne

Helpful
Report | Print
Sep 26, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Waynehouse, thanks for your praise and kind comments about our team.

August 30, 2023

Dealership Rating
Employee Rating

The salesperson was great, the prices not so great. I was forced to but coverages that I did not need. I told them I don’t need them and they said that the truck would practically not be leaving if I d More

by juanaguilar103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Sep 03, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Juanaguilar103, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact Steven Ostrovich to discuss further. Thank you, we appreciate your time.

August 18, 2023

Dealership Rating
Employee Rating

The only person with competence was Ronald New our sale associate. Everyone else was lazy, mis-informed, and unprofessional and lacked the proper skills to communicate and provide follow up. More

by mdb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ronald New

Helpful
Report | Print
Aug 25, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mdb0, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Steve Ostrovich (770)495-6100 at your convenience.

Aug 26, 2023

mdb0 responded

Will never buy here or shop again

August 08, 2023

Dealership Rating
Employee Rating

Everyone was courteous and professional and wanted me to get the best deal on the vehicle that I wanted. More

by DOLRBILL67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Hernandez, Danny Whang , Sydney Barker. Travis Williams

Helpful
Report | Print
Aug 13, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

August 03, 2023

Dealership Rating
Employee Rating

I had a great experience buying from Rick Hedrick CDJR of Duluth. They really want u happy once u leave. More

by DOLRBILL67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Hernandez, Danny Whang , Sydney Barker

Helpful
Report | Print
Aug 09, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dolrbill67, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 01, 2023

Dealership Rating
Employee Rating

Great customer service and a welcoming atmosphere. Good experience in purchasing a vehicle. Great job. More

by mitdon2161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rashad Tarr and Sydney Barker

Helpful
Report | Print
Aug 04, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

July 31, 2023

Dealership Rating
Employee Rating

Sydney was great, professional, and provided quality customer service. She was knowledgeable and persistent. A great experience. More

by kevin.murriel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sydney Barker

Helpful
Report | Print
Aug 03, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kevin.murriel, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2023

Dealership Rating
Employee Rating

Excellent experience, the people who work here make you feel at tome , excellent atention , recommended More

by neilorincon21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jocelyn Lora Andrews

Helpful
Report | Print
Aug 01, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Neilorincon21, we really appreciate your positive review! We hope you have a great day!

July 16, 2023

Dealership Rating
Employee Rating

Great team can not be more please with customer service from Matt Stewart’s team, from the first phone call to end of deal. Great team and great Dealership they work hard to make customer pleased More

by FAUSTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rashad Tarr

Helpful
Report | Print
Jul 18, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Fausto, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

July 12, 2023

Dealership Rating
Employee Rating

Great Experience! Rashad was the greatest salesperson ever ! Matt was greatest sales manager ever , I rate my experience 10 out of 10. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Jul 17, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mark, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
2
3
4
...
23

Dealership Inventory (626 Vehicles)

new 2024 Ram 1500 car, priced at $43,999
2024 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive
$43,999
View Details
new 2024 Ram ProMaster 2500 car, priced at $51,915
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$51,915
View Details
new 2023 Dodge Charger car, priced at $30,749
2023 Dodge Charger
new
Pitch Black Clearcoat exterior
Automatic
Rear-wheel Drive
$30,749
View Details
new 2024 Ram ProMaster 2500 car, priced at $54,605
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$54,605
View Details
new 2024 Ram ProMaster 2500 car, priced at $53,150
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$53,150
View Details
new 2024 Jeep Compass car, priced at $30,999
2024 Jeep Compass
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$30,999
View Details
View All Inventory