Felipe Torres

It was so comfortable to be there. I’d been to other dealers looking and it was uncomfortable until I walked into Lancaster. Made the whole process a pleasant experience. I would highl I’d been to other dealers looking and it was uncomfortable until I walked into Lancaster. Made the whole process a pleasant experience. I would highly recommend it to everyone. Staff was amazing, even the snack bar staff made me a great sandwich. Besides Felipe and gentleman named Abel was very hospitable. Wonderful group of people !!! More

Report | Print

Felipe is a excellent sales person and he knows what has to do for customer. to do for customer. More

by jong.lee27 Verified Customer Verified Customer

Report | Print

The entire purchase process was efficient and quick. I appreciated the time to explain my new vehicle and leaving a followup number in case I need further assistance I appreciated the time to explain my new vehicle and leaving a followup number in case I need further assistance More

Report | Print

Excellent service smooth transaction I will buy and refer family, friends to toyota of lancaster family, friends to toyota of lancaster More

Report | Print

Felipe Torres says many different things just to speed the selling process. I mentioned that I had experienced a flashing light related to the brake system-parking and he guaranteed that it was okay - say the selling process. I mentioned that I had experienced a flashing light related to the brake system-parking and he guaranteed that it was okay - saying that the computer read no codes and the inspection passed. I asked him to look at the rotters - he mentioned that was fine but later saying that they not took it out. After all of it, I am having the flashing lights again when parking. I need Toyota to take a look at it without extra charge. I want to have a solid service in which I can trust that everything is outstanding. Thank you! More

by elianelima Verified Customer Verified Customer

Report | Print

Felipe Torres was awesome sales rep. He showed us several rav4 and he knew a lot about each one he wasn’t pushing us which is a turn off he was very professional, polite & knowledgeable He showed us several rav4 and he knew a lot about each one he wasn’t pushing us which is a turn off he was very professional, polite & knowledgeable. I would highly recommend for my family & friends to speak with Felipe if they were looking to purchase a car. Everyone at the toyota dealership were super nice to us. Thank you all this is my first time purchasing a new vehicle I’m 67 and hope this will be my last time before I no longer able to drive. Thanks again, Terry & Richard Coye From Lancaster Ca More

Report | Print

It was a really good experience we love our new truck everyone was really hopeful everyone was really hopeful More

by KINNDRAGARIBAY1011 Verified Customer Verified Customer

Report | Print

The GM Sonny and Felipe were amazing and they bothe need a raise. They took care our needs and made us very very Happy. a raise. They took care our needs and made us very very Happy. More

Report | Print

Felipe was incredibly helpful to me as I got my corolla lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable com lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable coming back to Lancaster Toyota to talk to Felipe if I need any help with my new corolla. The only issue I had with Toyota is when you sit down with Finance, the final price of the car is $1,000 higher than the sticker price on the window. The cillajet and etch protection get added later to the price of the car. I think if those two protections are already included in the car, and the buyer can't take those things off, Toyota should really list the price of the car including those two things. I felt a little mislead by that when I saw the final price of the car go up by $1,000. Unless there is a way for the buyer to not have to have those two items included in the price, Toyota should really include the cillajet and etch protection in the sticker price of the vehicle. More

Report | Print

Buying our new grand highlander was very smooth and sales team was great! I always buy my vehicles from Toyota of Lancaster! team was great! I always buy my vehicles from Toyota of Lancaster! More

by TD Verified Customer Verified Customer

Report | Print