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Felix Ortega

Overview Reviews (78) Inventory (636)

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Felix Ortega

Felix Ortega | Page 4

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6

78 Reviews

Overview Reviews (78) Inventory (636)

4.6

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Felix Ortega

August 29, 2024

Dealership Rating

Employee Rating

Excellent services. My car was fixed and I don't see the problem anymore. Thank You so much. My car was fixed and I don't see the problem anymore. Thank You so much. More

by yanyohel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2024

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Employee Rating

I had an appointment for an oil change at 7am and Felix attended to me right away and I was out of there within an hour. Great service. attended to me right away and I was out of there within an hour. Great service. More

by arch20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 24, 2024

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Employee Rating

Awesome services , take my car here all the time and always satisfied . Thank you all always satisfied . Thank you all More

by ISMARAGARCIAG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 22, 2024

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Employee Rating

Great experience and very professional team . Very pleased with my experience at ford of Kendall Very pleased with my experience at ford of Kendall More

by Alexnlester2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2024

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Employee Rating

El servicio y trato de Félix es muy bueno, siempre trata de ayudar al cliente. de ayudar al cliente. More

by TCORDOVES17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2024 -

Ford of Kendall responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Esperamos poder servirle nuevamente! ¡Cuidarse!

August 08, 2024

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Employee Rating

The dealership provided great service, Felix Ortega, was very attentive and responsive to the customers' needs. very attentive and responsive to the customers' needs. More

by ajrmcr

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Aug 16, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 08, 2024

Dealership Rating

Employee Rating

Great service on vehicle and attention to customers during interaction with staff and vehicle repairs. during interaction with staff and vehicle repairs. More

by ANGEL.MORCIEGO001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 08, 2024

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Employee Rating

Extremely personable and responsive, Felix and the Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is f Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is friendly, knowledgeable, and always helpful! More

by Angelica Ramcharran

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2024 -

Ford of Kendall responded

Hi Angelica, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Dealership Rating

Employee Rating

Impressed with Felix. I wish I could say the same about the sales service. Felix should train sales on customer relations. I wish I could say the same about the sales service. Felix should train sales on customer relations. More

by Ramirez.arlene7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2024 -

Ford of Kendall responded

Hi Ramirez, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2024

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Employee Rating

Excellent work and in time all , good work for mechanic part , good prices in parts and labor part , good prices in parts and labor More

by Estrabaopratsrobertocarlos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alvaro Borges Sosa, Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Roberto De La Torre Guerra

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Aug 14, 2024 -

Ford of Kendall responded

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