Fermin Rodriguez | Page 17

Bought a brand new 2020 Chevrolet Silverado 1500 rst . My salesman Fermin had to leave halfway through the deal because of a family obligation. He appointed another salesman to final the vehicle delivery. I salesman Fermin had to leave halfway through the deal because of a family obligation. He appointed another salesman to final the vehicle delivery. I went over the vehicle and found the engine to be covered in dust and pollen and the outside to have hard water stains. I was upset and asked the salesman why it look like that he stuck his hands in the air and said I'm sorry I'm not your salesman. Thats is not the way I would like to do business I feel like the first time I bought a brand new vehicle was tarnished because of this. So he brought it back to detail for a second time and when he returned the engine was clean but yet there were still hard water stains on the outside of the vehicle. Ferman then called me to tell me and apologized for how the delivery went. I explained how displeased I was being I invested over 47,000 in a vehicle and that's how I was going to receive the vehicle and that his detailed apartment had the vehicle twice and still could not get all the hard water stains off the truck that I was personally going to take it to a detail shop and said it was sad and I'm getting a brand new vehicle detailed he then offered me $100 gift card to go towards my detail since I did not want to bring it back to the dealership detailed department because I thought that they didn't know what they were doing I told him I did not want the gift card but he insisted and then I said okay and it has been two and a half weeks and I've yet to received the gift card so I'm not going to hold my breath so I will definitely not be buying another vehicle and telling my friends and family not to buy a vehicle from this dealership. More

by molesy56 Verified Customer Verified Customer

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Staff went out of their way to help me find the Silverado I wanted. I drove 4 hours each way to Stingray and I'd do it again.,. Staff did above and beyond to complete the sale! I wanted. I drove 4 hours each way to Stingray and I'd do it again.,. Staff did above and beyond to complete the sale! More

by kraig.krum Verified Customer Verified Customer

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I was greeted by Mona when I called in. She was welcoming and friendly. We had a good laugh right away. She scheduled us with Ferman and had the vehicle with a personified sign waiting for us when we arrived and friendly. We had a good laugh right away. She scheduled us with Ferman and had the vehicle with a personified sign waiting for us when we arrived. We were taken care of right away. We loved our Van after test driving it and went straight in to start the process for buying. We were satisfied with deal. Fermin was thorough with his help. He even sat with us and showed us all the bells and whistles with the Van after buying. We had a quick and good experience. Happy Customers! More

by MTay Verified Customer Verified Customer

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It was a great visit and people where very friendly. I would recommend Stingray Chevrolet to my friends and family. Would do business with them again. would recommend Stingray Chevrolet to my friends and family. Would do business with them again. More

by DAATKINSON59 Verified Customer Verified Customer

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What we saw so far it’s really nice. Taking 5 plus hours to deal to buy a car is WAY TO LONG! Now we’re waiting to hear from someone about a part ordered for AC unit that doesn’t work on our new car-it’s b to deal to buy a car is WAY TO LONG! Now we’re waiting to hear from someone about a part ordered for AC unit that doesn’t work on our new car-it’s been at least a month I believe. Hopefully we’ll hear from someone sdion! More

by petevanpelt123 Verified Customer Verified Customer

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Had a great experience purchasing my new Chevy Trax! Mona got the process going for me and did a phenomenal job! She put me in touch with Fermin and he actually found me the same car I wanted with less miles got the process going for me and did a phenomenal job! She put me in touch with Fermin and he actually found me the same car I wanted with less miles and cheaper! He went over all the features in my car to make sure I knew how to use them. Deb in finance was fabulous too. Explained everything in detail and made the process so easy! Everyone was knowledgeable, professional and made the dreaded car buying experience not so dreadful after all! Thanks Stingray Chevrolet! More

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Fermin was very helpful and his customer service was first class. That’s why I chose plant city over Bartow. I would definitely use Fermin again in the future and have recommended him to my friends & fa first class. That’s why I chose plant city over Bartow. I would definitely use Fermin again in the future and have recommended him to my friends & family. Sandra Cullifer More

by SANDYGIRLS Verified Customer Verified Customer

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Always wondered what kind of dealer ship stingray was I’ve bought cars from Lexus Audi and bmw Tampa stingray stands right alongside them with top of the line satisfaction I’ve bought cars from Lexus Audi and bmw Tampa stingray stands right alongside them with top of the line satisfaction More

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My salesman Fermin was excellent. No pressure and answered all my questions. My 2021 Silverado had exactly every option that I wanted. The buying process was flawless and did not take as long as I answered all my questions. My 2021 Silverado had exactly every option that I wanted. The buying process was flawless and did not take as long as I thought it would. More

by sbillor Verified Customer Verified Customer

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s9 minutes agoNEWThis is my second purchase in two s 9 minutes agoNEW This is my second purchase in two years with Stingray, and it’s due to our past experiences with Fermin Rodriguez. He’s my “go s 9 minutes agoNEW This is my second purchase in two years with Stingray, and it’s due to our past experiences with Fermin Rodriguez. He’s my “go to guy” and the only salesman I’ve every purchased two cars from in my 62 years. My wife and I feel like he’s one of our kids.....He takes care of us like family and we appreciate that so much! Deb gill from financing was very pleasurable and accommodating and made the transaction fairly quick and simple. Of course like with all deals we did have to do some Negotiating, but they are fair and keep their word. 110% satisfied! J. Lee More

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