Fernando Cruz | Page 12

My experience at Columbia Ford/Kia has been absolutely great. I got an excellent deal on my new kia sportage and couldn't be any happier with my purchase. Andy Caldwell was my sales consultant and is very great. I got an excellent deal on my new kia sportage and couldn't be any happier with my purchase. Andy Caldwell was my sales consultant and is very good at what he does. Thanks again! More

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The staff was Friendly and courteous. My oil change was done within the time frame given My oil change was done within the time frame given More

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My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More

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Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ correctly the first time, and a real nice detail job too. A+ More

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Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

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The service department does a great job, and I always find them to be very helpful find them to be very helpful More

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My salesman Rush was very knowledgeable and helpful on making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. More

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Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no pressure on my end. It was a pleasure dealing with Joe and Fernando. More

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. Each time I am there, it’s always a good experience. More

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. Always a quick turn around. Always in contact with updates regarding the work. More

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