Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz | Page 24

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
258 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.7

258 Reviews

Write a Review

258 Reviews of Fernando Cruz

August 30, 2022

Dealership Rating
Employee Rating

I bought this car, and my last several, at this dealership, and I continue to bring them there for service, because I trust them. This repair/service was no different. More

by CTCowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey , Jose Arriaga

August 28, 2022

Dealership Rating
Employee Rating

Clean, efficient, and great customer service. Everyone who works there is super friendly and goes beyond. More

by hsten10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 23, 2022

Dealership Rating
Employee Rating

Always great service! Friendly knowledgable staff with awesome environment waiting for service to be completed. More

by nkj303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 08, 2022

Dealership Rating
Employee Rating

They are so helpful and I’m always glad when I leave from there’s because I know my car is good hands and Fernando always help me schedule my appts for to service my cars they are an awesome team!!!! More

by Babylove1823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga

August 04, 2022

Dealership Rating
Employee Rating

Great facility, if your waiting for quick service the atmosphere is really nice. friendly staff, top notch senior master ford technician! Always feel confident when leaving that the jobs done right More

by Ricky Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Eric Gates , John Senick, RYAN BIERNACKI

August 03, 2022

Dealership Rating
Employee Rating

Clean, accommodating and skilled staff with a desire to truly please the customer. I love the café and how important the customer is to the staff. More

by dwarfboy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga

August 01, 2022

Dealership Rating
Employee Rating

Pleasant experience. Kind and courteous employees. Very clean and organized. Professional staff. Did what they said they were going to do. No surprises. More

by rlynnthetoolman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2022

Dealership Rating
Employee Rating

Reliant, quick, respectable. Mechanic Ryan Ouellet was respectful of my things. And had a quick oil change. More

by Missbrittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga, Ryan Ouellet 5 stars!!

July 17, 2022

Dealership Rating
Employee Rating

Horrible horrible horrible experience. Service and customer satisfaction department both have a lot of area to improve on their communication. I will not do business with this business a More

by Daniel Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Pahlas, Ilya "Eli" Belyi , Jose Arriaga

July 14, 2022

Dealership Rating
Employee Rating

quick and efficient oil change! The staff was helpful and very friendly. I highly recommend this dealership! More

by allison.a.daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga

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