Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz | Page 24

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
273 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

273 Reviews

Write a Review

273 Reviews of Fernando Cruz

January 03, 2023

Dealership Rating
Employee Rating

Every time I go to Colombia Ford the service is excellent l! They always go above and beyond to make sure I leave happy More

by mariah.saray22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2022

Dealership Rating
Employee Rating

Loved my experience! Thank you Diane, Eli, and Jake! For my first brand new car!! ❤️ More

by Cjsgirl911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Ilya "Eli" Belyi , Diane Bardol, Alisa Velasquez

November 29, 2022

Dealership Rating
Employee Rating

Always a pleasant experience, clean & friendly service with exceptional communication. Will definitely be back in the future. More

by donbartonlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga

November 01, 2022

Dealership Rating
Employee Rating

Columbia Kia is clean, friendly with quality service. Service was explained with no pressure to do more than what you came in for. Recommend highly More

by MrsDeMarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas

October 28, 2022

Dealership Rating
Employee Rating

The people at Columbia Ford Kia are great! , Fast, effecient and friendly! We have been bringing our cars there for years. More

by Lce06281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Jose Arriaga

October 27, 2022

Dealership Rating
Employee Rating

I needed an oil change and a proper evaluation of my tires and my service was swift, courteous and professional. Much appreciated! More

by coreykrohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 26, 2022

Dealership Rating
Employee Rating

I really appreciate taking my car to a Columbia Ford Kia. They are friendly when I walk in the door, and they get to work quickly. Other places, I’ve sat around waiting for someone to take my keys. Not here More

by JBSorento
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube , Jose Arriaga

October 18, 2022

Dealership Rating
Employee Rating

Went in for annual diesel oil change, waiting appointment, it was done in less than an hour and also performed the entire truck check and found track bar has some slope in it, will need replacing More

by SteveP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2022

Dealership Rating
Employee Rating

Everyone at Columbia Ford are great. Always patient and answers my sometimes dumb questions. The restaurant is also fabulous. More

by Shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Arriaga, The girls in the restaurant were also great and courteous

October 13, 2022

Dealership Rating
Employee Rating

Columbia Ford was great to work with, ease of setting appointment and letting us know progress of service. More

by halledrywall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Arriaga

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